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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

As businesses transition to digital environments, it is essential for your innovation and collaboration tools to keep pace. Utilize Batterii to facilitate digital workshops, virtual summits, design sprints, and various other collaborative efforts. Bring together all members from global teams, agencies, and stakeholders through Batterii's online platform. Exchange insights on trends, inspiration, competition, new business models, and retail activities. Collaborate in real-time with cross-functional partners around the world to develop novel product concepts. Employ tools such as the Empathy Map, Value Proposition canvas, or even design your own frameworks. Digitally engage with sticky notes and power dots to visualize your team's thoughts and pinpoint the most promising ideas and opportunities. With Batterii Communities, you can engage in co-creation with consumers, gathering authentic stories, feedback on concepts, and much more to fuel your team's creativity. The process is not only powerful but also straightforward to initiate. Foster collaboration among your entire team in one unified digital space, ensuring everyone is aligned and engaged. This comprehensive approach can ultimately drive your innovation strategies forward.

Description

The LIVE 360° Customer Service assessment can be tailored to fit the specific needs and requirements of your organization. As noted by McKinsey in 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is facilitating enhanced collaboration and cross-functional partnerships within customer service teams. This platform, known as Performax360, is a Cloud-based Software as a Service (SaaS) solution that offers four different hosting options for deployment. Engaging multiple stakeholders is crucial for both strategic and operational decision-making, whether it pertains to an internal function, project, or initiative. When employees, customers, and partners collaborate in real-time, they contribute to the co-creation of innovative products and services while addressing challenges in unique ways. By fostering continuous touchpoints with stakeholders, from executive management to frontline employees, as well as customers and partners, organizations can significantly improve the effectiveness of their strategy execution. Ultimately, this approach not only streamlines processes but also enhances the overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$20 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Batterii

Founded

2012

Country

United States

Website

batterii.com

Vendor Details

Company Name

Performax

Founded

2015

Country

United States

Website

www.performax360.com

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging No 
Contact Management No 
Content Management Yes 
Document Management No 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking No 
Budgeting & Forecasting Yes 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis No 
Strategic Planning Yes 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

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