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Description

Discover unmatched flexibility and control as you build, deploy, and scale your projects effortlessly with our comprehensive, source-available solution. Our platform is designed with security and adaptability in mind, empowering you with full control over your infrastructure. Leveraging open-source technology, all our code is accessible for auditing, modification, and trust. Transitioning from Docker to Knative with SSL has never been simpler, allowing for a seamless deployment experience. Enjoy exceptional service on your personal hardware through our smooth, hands-free workflow. Accelerate your development cycle with smart automation that takes care of repetitive tasks, letting you concentrate on your primary product. Our platform ensures end-to-end security automation, applying fixes and updates without requiring any manual intervention. By operating on your own hardware, you achieve the highest level of data privacy. Experience heightened availability and performance through proactive monitoring and self-healing capabilities, which help to minimize any downtime. Ultimately, this leads to increased user satisfaction and a more reliable service experience for all stakeholders involved.

Description

Hay.chat is a source-available AI customer service platform built on the Model Context Protocol. It handles the repetitive stuff (order status, refund requests, address changes) on its own, and routes complex or VIP queries straight to your support team. You write playbooks in plain language to control what gets resolved automatically and what gets escalated. The architecture splits LLM reasoning from action execution. When the AI decides a refund should be processed or a record updated, a separate validation layer checks the decision before anything gets touched. Destructive operations go through two-stage confidence scoring. Connects to the tools e-commerce and SaaS teams already run: Shopify, WooCommerce, Zendesk, HubSpot, Stripe, and others. No visual flow builders. Full source code available for audit under the Hay Community Licence v1.0 (source-available, not OSI-approved open source). EU-hosted on DigitalOcean, Ireland and Amsterdam regions. Self-hosted deployment is an option. AI resolutions bundled into flat monthly tiers, not billed per resolution. Covers WhatsApp, Instagram, web chat, and email. Multilingual. From €50/month. 30-day free trial, no credit card required.