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Description
Baton connects software vendors, their customers, and service partners within a communication platform designed to streamline intricate implementations. It allows you to proactively manage, report, and monitor project statuses in real time, enabling your products to become operational more quickly than before. You can establish distinct implementation projects with phases that are highly adaptable to your organization's specific processes. Milestones can be configured for automatic status updates, and standardized project templates can help accelerate your business growth. Utilize Baton’s business intelligence features to ensure that project tasks, dependencies, and deadlines are clearly defined. Our unified overview of all your implementation projects offers valuable insights into your operations. Additionally, you can create monitoring dashboards tailored for your clients as well as comprehensive dashboards that encompass your entire project portfolio. This ensures that you remain engaged with your customers during their first real interaction with your product, fostering a positive and lasting relationship. By enhancing visibility and communication, you can drive success and satisfaction for both your team and your clients.
Description
Your ticket to first-class customer onboarding. We are the best Salesforce-native app to help customers onboard. Our TaskRay in 60 second video explains the 4 key steps and best practices for customer onboarding. This is just one of the things that sets us apart. TaskRay is the leader in Salesforce customer onboarding. TaskRay, a customer onboarding and project management tool that helps companies manage their implementation and onboarding processes, increase efficiencies and create exceptional customer experiences - all within Salesforce.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Baton
Founded
2019
Country
United States
Website
www.hellobaton.com/product
Vendor Details
Company Name
Bracket Labs
Website
taskray.com
Product Features
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Product Features
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies