Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Baton connects software vendors, their customers, and service partners within a communication platform designed to streamline intricate implementations. It allows you to proactively manage, report, and monitor project statuses in real time, enabling your products to become operational more quickly than before. You can establish distinct implementation projects with phases that are highly adaptable to your organization's specific processes. Milestones can be configured for automatic status updates, and standardized project templates can help accelerate your business growth. Utilize Baton’s business intelligence features to ensure that project tasks, dependencies, and deadlines are clearly defined. Our unified overview of all your implementation projects offers valuable insights into your operations. Additionally, you can create monitoring dashboards tailored for your clients as well as comprehensive dashboards that encompass your entire project portfolio. This ensures that you remain engaged with your customers during their first real interaction with your product, fostering a positive and lasting relationship. By enhancing visibility and communication, you can drive success and satisfaction for both your team and your clients.

Description

You can easily combine product screens, tooltips and videos to convert customers. A product tour allows customers to experience a "try before you purchase" experience. To engage them better, learn how they interact with it. Send personalized demos to your prospects that are aligned with their personas or vertical. Your champion should be empowered to get buy-in from their org. Your deals will close faster than ever. To help customers get started quickly, create a library of interactive product walks. You will see an increase in customer satisfaction every day. You can change text, images, copyright and everything else in the product. (even add your custom HTML). Our advanced widgets allow you to highlight product focus areas and create multiple flows. Your prospects will see how the product works for them. You can personalize the product by role, company, and location. Track the behavior of your prospects by tracking clicks and time spent on certain pages.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage No 
Freshsales No 
Google Analytics No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Meltano Yes 
Salesforce No 
Salesforce Marketing Cloud Account Engagement No 
Segment No 
Slack No 
Userled No 
Zapier No 

Integrations

Adobe Marketo Engage Yes 
Freshsales Yes 
Google Analytics Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Meltano No 
Salesforce Yes 
Salesforce Marketing Cloud Account Engagement Yes 
Segment Yes 
Slack Yes 
Userled Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Baton

Founded

2019

Country

United States

Website

www.hellobaton.com/product

Vendor Details

Company Name

Storylane

Founded

2021

Country

United States

Website

www.storylane.io

Product Features

Project Management

Agile Methodologies No 
Budget Management No 
Client Portal No 
Collaboration Tools No 
Cost-to-Completion Tracking No 
Customizable Templates No 
Gantt Charts No 
Idea Management No 
Kanban Board No 
Milestone Tracking No 
Portfolio Management No 
Resource Management No 
Time & Expense Tracking No 
Traditional Methodologies No 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Screen Recording

Annotations / Drawing No 
Audio Capture Yes 
Backup No 
Collaboration Tools Yes 
File Sharing Yes 
Multi-Screen Recording No 
Screen Capture Yes 
Speech-to-Text No 
Video Editing No 
YouTube Uploading No 

Alternatives

Alternatives

TaskRay Reviews

TaskRay

Bracket Labs