Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance efficiency by pinpointing assets that frequently encounter problems and monitor which ones require upgrades along with their specific locations. Ensure you never overlook service deadlines for your equipment again by utilizing asset service due date reports and customized filtering options. Our web-based Asset Management solution is accessible from any device, providing you with uninterrupted access no matter where you are. The Basic Online Asset Management package includes the capability to integrate additional applications, improving your customer service experience significantly. Furthermore, we can customize your Asset Management System to mirror the design of your existing website or intranet, allowing employees to navigate a familiar interface that minimizes the learning curve associated with new systems. This familiarity fosters a more comfortable environment, eliminating the common concern of adapting to yet another platform. Additionally, Basic Online employs advanced firewall technology to create a secure framework, ensuring a level of data protection and business continuity that traditional methods cannot achieve. With these features, you can streamline operations and bolster your organization's resilience.

Description

Achieve effective oversight of fixed IT assets while ensuring streamlined license management, compliance tracking, and cost savings, all facilitated by easy-to-install micro agents and user-friendly software reports. With the ability to remotely control and distribute software to any internet-connected PC without requiring a VPN, you can keep your systems current through patch management tools designed for Windows and various ITIL software environments. This system features remote access capabilities, allowing you to assist users across different locations seamlessly. You can provide top-tier systems management for your global desktop assets regardless of their network connection status. Detailed asset management reveals the existing resources, while continuous helpdesk interactions, reports, and audits document the modifications being made by end users to their systems. Additionally, TriActive offers a SaaS service desk solution comprising three integrated components to enhance your IT operations. This comprehensive approach ensures that your organization remains agile and responsive to both asset management and user support needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Synoptos No 

Integrations

Synoptos Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Basic Business Systems

Founded

1979

Country

United Kingdom

Website

www.basiconline.net/saas-cloud-asset-management-x.html

Vendor Details

Company Name

TriActive

Website

ignitetech.com/softwarelibrary/triactive

Product Features

Asset Tracking

Activity Tracking Yes 
Audit Trails Yes 
Barcoding / RFID No 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking Yes 
Inventory Management Yes 
Location Tracking Yes 
QR Codes No 
Reservations No 
Service History Yes 

Product Features

Asset Tracking

Activity Tracking No 
Audit Trails No 
Barcoding / RFID No 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management No 
Location Tracking No 
QR Codes No 
Reservations No 
Service History No 

Alternatives

Alternatives

Freshservice Reviews

Freshservice

Freshworks
Copperleaf Reviews

Copperleaf

Copperleaf Technologies
BOSSDesk Reviews

BOSSDesk

BOSS Solutions