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features
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Description

Efficient data management and streamlined bioinformatics solutions are essential for laboratories that are either just beginning or rapidly expanding their next-generation sequencing (NGS) capabilities. As an integral part of the BaseSpace Suite, BaseSpace Sequence Hub serves as a seamless extension to your Illumina instruments. The encrypted data transmission from these instruments into BaseSpace Sequence Hub simplifies the management and analysis of your data through a selection of specialized analysis applications. Built on the robust Amazon Web Services (AWS), BaseSpace Sequence Hub prioritizes security, ensuring a safe environment for your data. It allows users to initiate sequencing runs and monitor the quality of instrument operations effectively. This system enhances productivity by converting sequencing data into a standardized format and facilitating direct cloud streaming. Additionally, it grants access to necessary computational resources without the need for significant investments in on-premises infrastructure. Ultimately, it boosts organizational efficiency by providing easy access to a wide array of genomic analysis applications, whether developed by you, Illumina, or third-party providers, thus fostering innovation and progress in genomic research.

Description

The Genome Solution empowers businesses in various sectors to harness analytics for delivering tailored experiences to their end-users. This innovative solution enables companies to track customer interactions across multiple channels, including digital platforms, social media, and offline engagements, while integrating the internal data they possess based on behavioral traits, referred to as genomes. With a collection of over 5,000 pre-built customer genomes, it streamlines the process of data preparation and analysis, allowing enterprises to save up to 80% of the time typically spent on data setup. This efficiency not only accelerates data analysis but also lays the groundwork for advanced predictive and prescriptive analytics, fostering insights that are contextual and personalized to specific customer personas. Ultimately, the Genome Solution transforms how businesses understand and respond to their customers' needs in a rapidly evolving market.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Illumina DRAGEN Secondary Analysis Yes 
Pluto Yes 
Scispot Yes 

Integrations

Amazon Web Services (AWS) No 
Illumina DRAGEN Secondary Analysis No 
Pluto No 
Scispot No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Illumina

Country

United States

Website

www.illumina.com/products/by-type/informatics-products/basespace-sequence-hub.html

Vendor Details

Company Name

Infosys

Founded

1981

Country

India

Website

www.infosys.com/services/data-analytics/offerings/infosys-customer-genome-solution.html

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

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