Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Base empowers you to harness the most significant growth asset of your organization: your customers. As leaders in the Customer-Led Growth (CLG) movement, we provide a specialized marketing platform tailored for B2B companies, enabling them to build continuous and personalized interactions with their customer base on a large scale. By examining every customer's unique journey across various touchpoints and utilizing insights for engagement, you can communicate in context, enhancing product adoption, fostering loyalty and advocacy, driving cross-selling and upselling efforts, improving retention, and gathering feedback efficiently. This approach not only increases engagement but also transforms customers into advocates for your brand, thereby amplifying your growth potential even further.
Description
Create seamless customer experiences by streamlining processes and enhancing interactions. X2CRM equips businesses with agility and authority through a fully integrated, secure, and customizable CRM suite. This enterprise-level solution encompasses Customer Relationship Management, Marketing Automation, and Workflow, addressing every dimension of customer engagement. By unifying these elements on a single, efficient platform, companies can eliminate data silos and elevate their customer relationships significantly. X2CRM offers over 20 modules for businesses to select from, all designed to work harmoniously together, providing a holistic view of the customer journey. You can tailor and automate every communication touchpoint, ensuring a consistent approach throughout the customer's experience, whether it’s via email, face-to-face interactions, website engagement, phone calls, events, chats, or other channels. Ultimately, X2CRM empowers organizations to forge deeper connections with their customers and enhance overall satisfaction.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Base.ai
Founded
2018
Country
United States
Website
www.base.ai/
Vendor Details
Company Name
X2Engine
Country
United States
Website
reference.x2crm.com
Product Features
Customer Advocacy
Advocate Management
No
Campaign Management
No
Communication Management
No
Community Management
No
Gamification
No
Referral Tracking
No
Reporting/Analytics
No
Rewards Program
No
Social Engagement
No
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No