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Average Ratings 0 Ratings

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features
design
support

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Description

Base empowers you to harness the most significant growth asset of your organization: your customers. As leaders in the Customer-Led Growth (CLG) movement, we provide a specialized marketing platform tailored for B2B companies, enabling them to build continuous and personalized interactions with their customer base on a large scale. By examining every customer's unique journey across various touchpoints and utilizing insights for engagement, you can communicate in context, enhancing product adoption, fostering loyalty and advocacy, driving cross-selling and upselling efforts, improving retention, and gathering feedback efficiently. This approach not only increases engagement but also transforms customers into advocates for your brand, thereby amplifying your growth potential even further.

Description

GUURU is a peer-to-peer eCommerce solution that turns your best customers into a scalable source of product guidance and on-page content that AI can read. Shoppers can message verified, experienced owners to get practical, first-hand recommendations right at the moment they are deciding what to buy. Those chats and curated Q&As are then converted into structured, searchable “Community Content” and published directly on your product pages. The result is stronger trust for human visitors and better visibility for search engines and LLMs, so your products are more likely to be referenced and cited in AI-generated answers. To make this work at scale, GUURU helps you find and onboard the right experts, route questions intelligently, monitor quality, and keep contributors motivated with recognition and rewards (points, perks, or cash). Every response is tied to a real person who uses the product. Brands typically see higher confidence and conversion, and GUURU case studies report outcomes such as +51% AI visibility, +23 NPS points, and up to 38× ROI.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Retalp Yes 

Integrations

Retalp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Base.ai

Founded

2018

Country

United States

Website

www.base.ai/

Vendor Details

Company Name

Guuru

Founded

2016

Country

Switzerland

Website

www.guuru.com/en/

Product Features

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement No 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Product Features

Customer Advocacy

Advocate Management Yes 
Campaign Management No 
Communication Management Yes 
Community Management Yes 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement Yes 

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