Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Elevate your startup effectively with the right resources. Our suite of metrics, dunning, and engagement tools is tailored for SaaS and subscription-based businesses. Baremetrics simplifies the complexities of data, providing you with essential insights to drive profitable decisions that will advance your company. Stay informed about your current performance, prepare for future challenges, and devise strategies for sustainable growth in the years to come. Tired of outdated and uninspiring charts? We prioritize a vibrant and engaging design in our interface to keep you motivated. Each feature is designed not only for functionality but also for aesthetic appeal. Now, accessing the critical data you need to identify growth prospects, address inquiries, and perform detailed analyses is easier than ever. With our platform, being both data-driven and focused on customer needs is no longer just an aspiration; it’s a tangible reality. We aim to be the ultimate analytics solution for SaaS and subscription businesses you have always envisioned. With a single click, you unlock a treasure trove of valuable metrics and insights that can transform your business! Additionally, our commitment to innovation ensures that you always have the tools necessary to adapt to an ever-changing market landscape.

Description

Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
COZYROC SSIS+ Suite Yes 
Chargebee No 
Desktop.com Yes 
Geckoboard Yes 
Google Analytics No 
HubSpot CRM No 
HubSpot Customer Platform No 
Numerics Yes 
Pipedream Yes 
Pipedrive No 
Quickwork Yes 
Rambox Yes 
Slaask Yes 
Stackreaction Yes 
Workers by Delos Yes 
Yodeck Yes 
Zoho CRM No 
Zoom Team Chat Yes 
journy.io Yes 

Integrations

Axis LMS No 
COZYROC SSIS+ Suite No 
Chargebee Yes 
Desktop.com No 
Geckoboard No 
Google Analytics Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Numerics No 
Pipedream No 
Pipedrive Yes 
Quickwork No 
Rambox No 
Slaask No 
Stackreaction No 
Workers by Delos No 
Yodeck No 
Zoho CRM Yes 
Zoom Team Chat No 
journy.io No 

Pricing Details

$50.00 per month
Free Trial Yes 
Free Version No 

Pricing Details

899$/mo
Up to 3 seats / users
Tracking of health scores / KPIs
Customer 360° profiles
Customer outreach directly from Custify
Customer segmentation
Tracking of customer lifecycles
Automation / Playbooks
Actionable task management
Custom integrations
Concierge onboarding
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Baremetrics

Founded

2013

Country

United States

Website

baremetrics.com

Vendor Details

Company Name

Custify

Founded

2017

Country

Romania

Website

www.custify.com

Product Features

Reporting

Customizable Dashboard Yes 
Data Source Connectors No 
Drag & Drop No 
Drill Down Yes 
Email Reports No 
Financial Reports Yes 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export Yes 
Sales Reports Yes 
Scheduled / Automated Reports Yes 

Subscription Management

Cancellation Management No 
Discount / Coupon Management No 
Dunning Management Yes 
Enrollment Management No 
Product Catalog No 
Recurring Billing No 
Revenue Recognition No 
Revenue Recovery Tools No 
Self Service Portal No 
Subscription Plan Management No 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics No 

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis No 

Alternatives

Alternatives