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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Banks, fintech companies, hotels, and retailers are all competing to capture the attention and loyalty of their customers by offering meaningful experiences. Partnerships between retailers and financial institutions are set to enhance the integrated and relevant shopping and banking encounters that consumers desire in today’s market. By providing personalized offers to cardholders at both the item and category levels, instead of merely at the merchant level, significant discounts can be extended to encourage not only routine purchases but also larger transactions. Additionally, the experience for corporate spenders is being refined, with systems in place that automatically sync their expenditures at hotels, eateries, and various vendors directly with their banking applications and expense management systems. This advancement not only streamlines the process for users but also helps to minimize the resources and time used in addressing fraudulent claims, transaction disputes, and chargebacks, thereby boosting operational efficiency across the organization. Such innovations signal a shift towards a more customer-centric approach in finance and commerce.

Description

Real-time automated access to financial data is essential in the contemporary digital landscape. Modern banking customers increasingly expect instant availability of their financial information, and FIS’ telephone banking solutions and software are tailored to meet this demand by offering seamless access anytime and anywhere. With user-friendly menus and customizable options, our phone banking service prioritizes delivering an exceptional experience for your clientele. FIS is committed to staying at the forefront of industry advancements, empowering businesses across various sectors, including merchants, banking, and capital markets, to navigate the rapidly changing competitive environment and enhance their growth and operational effectiveness. As a crucial player in global commerce and financial transactions, FIS is dedicated to fostering the success of businesses and communities by innovating the methods through which the world engages in payments, banking, and investments, proudly serving over 20,000 clients and more than a million merchants. Our mission is to continuously evolve and improve how financial services are delivered, ensuring that we remain a trusted partner in our clients' journeys toward achieving their goals.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ARGO No 
CXInfinity No 
Charge-off Loan Tracker No 
CoreConnect Foundation No 
IQService No 
Kinective Bridge No 
Sandbox Banking No 
Sensay Yes 
SkyStem ART No 
VEVS Boat Rental Software No 
iVision Plus No 

Integrations

ARGO Yes 
CXInfinity Yes 
Charge-off Loan Tracker Yes 
CoreConnect Foundation Yes 
IQService Yes 
Kinective Bridge Yes 
Sandbox Banking Yes 
Sensay No 
SkyStem ART Yes 
VEVS Boat Rental Software Yes 
iVision Plus Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Banyan

Country

United States

Website

www.banyan.com

Vendor Details

Company Name

FIS

Founded

1968

Country

United States

Website

www.fisglobal.com/en/banking-solutions/digital-channel-and-core/telephone-banking

Product Features

Financial Services

Analytics No 
Branch Optimization No 
Channel Management No 
Compliance Management No 
Customer Engagement No 
Performance Management No 
Risk Management No 

Product Features

Mobile Banking

Bill Payment Yes 
Biometric No 
Cash Management No 
Chat / Messaging Yes 
Cross Selling Functionality No 
Digital Wallet Yes 
P2P Payments Yes 
Remote Deposit Yes 
SMS Banking No 
Transaction Monitoring Yes 
Voice Banking No 

Alternatives

Alternatives

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FRONTeO e-Banking

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