Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Banks, fintech companies, hotels, and retailers are all competing to capture the attention and loyalty of their customers by offering meaningful experiences. Partnerships between retailers and financial institutions are set to enhance the integrated and relevant shopping and banking encounters that consumers desire in today’s market. By providing personalized offers to cardholders at both the item and category levels, instead of merely at the merchant level, significant discounts can be extended to encourage not only routine purchases but also larger transactions. Additionally, the experience for corporate spenders is being refined, with systems in place that automatically sync their expenditures at hotels, eateries, and various vendors directly with their banking applications and expense management systems. This advancement not only streamlines the process for users but also helps to minimize the resources and time used in addressing fraudulent claims, transaction disputes, and chargebacks, thereby boosting operational efficiency across the organization. Such innovations signal a shift towards a more customer-centric approach in finance and commerce.
Description
Real-time automated access to financial data is essential in the contemporary digital landscape. Modern banking customers increasingly expect instant availability of their financial information, and FIS’ telephone banking solutions and software are tailored to meet this demand by offering seamless access anytime and anywhere. With user-friendly menus and customizable options, our phone banking service prioritizes delivering an exceptional experience for your clientele. FIS is committed to staying at the forefront of industry advancements, empowering businesses across various sectors, including merchants, banking, and capital markets, to navigate the rapidly changing competitive environment and enhance their growth and operational effectiveness. As a crucial player in global commerce and financial transactions, FIS is dedicated to fostering the success of businesses and communities by innovating the methods through which the world engages in payments, banking, and investments, proudly serving over 20,000 clients and more than a million merchants. Our mission is to continuously evolve and improve how financial services are delivered, ensuring that we remain a trusted partner in our clients' journeys toward achieving their goals.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ARGO
No
CXInfinity
No
Charge-off Loan Tracker
No
CoreConnect Foundation
No
IQService
No
Kinective Bridge
No
Sandbox Banking
No
Sensay
Yes
SkyStem ART
No
VEVS Boat Rental Software
No
Integrations
ARGO
Yes
CXInfinity
Yes
Charge-off Loan Tracker
Yes
CoreConnect Foundation
Yes
IQService
Yes
Kinective Bridge
Yes
Sandbox Banking
Yes
Sensay
No
SkyStem ART
Yes
VEVS Boat Rental Software
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Banyan
Country
United States
Website
www.banyan.com
Vendor Details
Company Name
FIS
Founded
1968
Country
United States
Website
www.fisglobal.com/en/banking-solutions/digital-channel-and-core/telephone-banking
Product Features
Financial Services
Analytics
No
Branch Optimization
No
Channel Management
No
Compliance Management
No
Customer Engagement
No
Performance Management
No
Risk Management
No
Product Features
Mobile Banking
Bill Payment
Yes
Biometric
No
Cash Management
No
Chat / Messaging
Yes
Cross Selling Functionality
No
Digital Wallet
Yes
P2P Payments
Yes
Remote Deposit
Yes
SMS Banking
No
Transaction Monitoring
Yes
Voice Banking
No