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Description

A customer-focused financial institution necessitates a banking platform that prioritizes its clientele. This approach does not imply that technology should take precedence; rather, it emphasizes starting with customer expectations and subsequently determining the most efficient means to meet those needs. Bantotal stands out as one of the most esteemed core banking systems globally, having been adopted by major financial institutions throughout Latin America. Its extensive experience has enabled Bantotal Core to integrate top banking practices and processes effectively. Moreover, Bantotal serves as a benchmark for technological solutions in the Microfinance sector, having been utilized by leading microfinance institutions within the region. This successful implementation has further refined the best processes and practices in the sector, enhancing Bantotal Microfinance's offerings. Additionally, Bantotal Comex empowers financial institutions to manage various aspects of international trade, including Letters of Credit, Guarantees, Collections, Giros, and International Cheques, broadening their service capabilities even further. By continuously evolving its platform, Bantotal ensures that it meets the diverse needs of its clients in an ever-changing financial landscape.

Description

Vozy is a voice assistant and conversational AI that transforms how companies interact with customers. It provides a platform for customer-centric businesses to increase their productivity with an automation that actually works. Vozy offers personalized solutions to meet the increasing demand for omnichannel customer service. Vozy is delivering significant cost savings as well as unparalleled customer experiences for Latin American companies. Vozy is trusted by powerhouses such as SURA, Bancolombia and Proteccion.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bantotal

Founded

1991

Country

Uruguay

Website

www.bantotal.com

Vendor Details

Company Name

Vozy

Founded

2016

Country

United States

Website

www.vozy.ai/

Product Features

Banking

ATM Management No 
Compliance Tracking Yes 
Corporate Banking Yes 
Credit Card Management No 
Credit Union No 
Investment Banking No 
Multi-Branch Yes 
Online Banking Yes 
Private Banking Yes 
Retail Banking Yes 
Risk Management No 
Securities Management No 
Transaction Monitoring Yes 

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare Yes 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning Yes 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) Yes 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

Speech Recognition

Audio Capture Yes 
Automatic Form Fill Yes 
Automatic Transcription Yes 
Call Analysis Yes 
Concatenated Speech No 
Continuous Speech No 
Customizable Macros No 
Multi-Languages Yes 
Specialty Vocabularies No 
Speech-to-Text Analysis No 
Variable Frequency No 
Voice Recognition Yes 

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