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features
design
support

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Description

If you seek top-notch voice, messaging, and additional features, it’s essential to select an API provider that operates its own nationwide network. By cutting out intermediaries, you can reduce expenses, enhance your control, and create the application that your users truly desire. While you may already have experience in this field, a reliable partner is crucial to help you achieve the growth you aspire to. Whether you opt to utilize your own carrier or develop a completely new solution, Bandwidth equips you with the necessary tools to unlock your full potential. Serving as a versatile communications platform, Bandwidth offers extensive flexibility for your needs. You require seamless integrations, robust enterprise-level APIs, and intelligent tools to effectively manage your communication system. We prioritize openness in the areas that matter most to you, providing you with options and control over your operations. Our extensive global network ensures direct connections where it counts, delivering unparalleled reliability. Ultimately, this approach fosters stronger relationships with your customers while allowing your business to scale seamlessly in any direction you choose. Additionally, Bandwidth's commitment to innovation ensures that you are always equipped with the latest advancements in communication technology.

Description

Sunshine Conversations serves as a messaging platform designed for business communication, enabling users to consolidate messages from various channels into a cohesive conversation while also facilitating the creation of interactive messaging experiences across multiple platforms. The landscape of communication has undergone a significant transformation, with messaging applications such as Facebook Messenger, WhatsApp, and WeChat amassing over 5 billion accounts globally, allowing individuals to connect more intimately with loved ones regardless of geographical barriers. Businesses recognize the necessity of engaging with their customers through the channels they prefer. However, the increasing variety of communication platforms and the rapid pace of technological advancements have made it increasingly challenging to oversee interactions across these diverse channels. As bots, artificial intelligence, and interactive features gain prominence in messaging, these platforms are swiftly transitioning from simple communication tools to essential business environments. This evolution highlights the critical need for businesses to adapt and evolve their communication strategies in order to thrive in a rapidly changing digital landscape.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bird No 
Cloudonix Yes 
Forethought No 
Holly by Nimblr Yes 
Ideta No 
LINE No 
Mindsay No 
OneBill Yes 
Slack No 
TimelyBill Yes 
Twilio No 
UltraSMSScript Yes 
WeChat No 
WhatsApp No 
Zendesk Explore No 
Zendesk Gather No 
Zowie No 
erxes No 

Integrations

Bird Yes 
Cloudonix No 
Forethought Yes 
Holly by Nimblr No 
Ideta Yes 
LINE Yes 
Mindsay Yes 
OneBill No 
Slack Yes 
TimelyBill No 
Twilio Yes 
UltraSMSScript No 
WeChat Yes 
WhatsApp Yes 
Zendesk Explore Yes 
Zendesk Gather Yes 
Zowie Yes 
erxes Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$145 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Bandwidth.com

Founded

1999

Country

United States

Website

bandwidth.com

Vendor Details

Company Name

Zendesk

Founded

2007

Country

United States

Website

www.zendesk.com/platform/conversations/

Product Features

Application Development

Access Controls/Permissions Yes 
Code Assistance No 
Code Refactoring Yes 
Collaboration Tools Yes 
Compatibility Testing Yes 
Data Modeling Yes 
Debugging No 
Deployment Management Yes 
Graphical User Interface No 
Mobile Development Yes 
No-Code Yes 
Reporting/Analytics Yes 
Software Development Yes 
Source Control Yes 
Testing Management No 
Version Control No 
Web App Development No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers Yes 
e911 Yes 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Alternatives

Alternatives