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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Are you truly attentive to the needs of your customers? Bamboo Cricket provides an array of cost-effective and user-friendly customer service solutions designed to enhance communication and foster ongoing dialogues. Whether you choose individual tools or opt for the comprehensive bundle, Bamboo Cricket delivers a unique all-in-one approach. Email marketing remains a powerful channel for engaging with your audience, and while it may appear intimidating, our platform is both intuitive and secure, ensuring that launching email campaigns is straightforward for everyone, regardless of their prior experience. Engaging in email campaigns leads to more than just website traffic; it generates replies, service inquiries, and auto-responder messages that often go unnoticed with traditional email services. Our inbound email features not only facilitate sales but also help you build and sustain customer relationships. In today’s digital landscape, customers are increasingly discerning, with many anticipating that online chat will be a standard service option offered by businesses. Investing in these communication tools is essential for staying competitive and responsive in a dynamic market.

Description

Pinpointe On Demand is an award-winning cloud-based email marketing platform. It helps B2B marketers keep track of customers and communicate with them through permission-based emails. Pinpointe is a purpose-built platform for medium-sized businesses, large volume senders, agencies, and other organizations. It offers the largest collection of mobile-friendly, pretested, ready to use HTML email templates that allows users to create engaging emails. The core features include real-time site analytics, heat maps, social sharing buttons and smart segments.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
Campaign Genius No 
Facebook No 
Google Analytics No 
LinkedIn No 
Shopify No 
Stackreaction No 
Unbounce No 
WordPress No 
Zendesk No 

Integrations

Axis LMS Yes 
Campaign Genius Yes 
Facebook Yes 
Google Analytics Yes 
LinkedIn Yes 
Shopify Yes 
Stackreaction Yes 
Unbounce Yes 
WordPress Yes 
Zendesk Yes 

Pricing Details

$29.95 per month
Free Trial No 
Free Version No 

Pricing Details

$42.00/month
Additional discounts for annual contract.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bamboo Cricket

Founded

2006

Country

United States

Website

www.bamboocricket.com

Vendor Details

Company Name

Pinpointe On-Demand

Founded

2009

Country

United States

Website

www.pinpointe.com

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Campaign Management

Channel Management No 
Contact Database Yes 
Email Marketing Yes 
Event Triggered Actions Yes 
Lead Management Yes 
Multi-Campaign Yes 

Email Marketing

A/B Testing Yes 
Artificial Intelligence No 
Auto-Responders Yes 
CAN SPAM Compliance Yes 
Customer Surveys Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms Yes 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor Yes 

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