Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Are you truly attentive to the needs of your customers? Bamboo Cricket provides an array of cost-effective and user-friendly customer service solutions designed to enhance communication and foster ongoing dialogues. Whether you choose individual tools or opt for the comprehensive bundle, Bamboo Cricket delivers a unique all-in-one approach. Email marketing remains a powerful channel for engaging with your audience, and while it may appear intimidating, our platform is both intuitive and secure, ensuring that launching email campaigns is straightforward for everyone, regardless of their prior experience. Engaging in email campaigns leads to more than just website traffic; it generates replies, service inquiries, and auto-responder messages that often go unnoticed with traditional email services. Our inbound email features not only facilitate sales but also help you build and sustain customer relationships. In today’s digital landscape, customers are increasingly discerning, with many anticipating that online chat will be a standard service option offered by businesses. Investing in these communication tools is essential for staying competitive and responsive in a dynamic market.
Description
Pinpointe On Demand is an award-winning cloud-based email marketing platform. It helps B2B marketers keep track of customers and communicate with them through permission-based emails. Pinpointe is a purpose-built platform for medium-sized businesses, large volume senders, agencies, and other organizations. It offers the largest collection of mobile-friendly, pretested, ready to use HTML email templates that allows users to create engaging emails. The core features include real-time site analytics, heat maps, social sharing buttons and smart segments.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Axis LMS
No
Campaign Genius
No
Facebook
No
Google Analytics
No
LinkedIn
No
Shopify
No
Stackreaction
No
Unbounce
No
WordPress
No
Zendesk
No
Integrations
Axis LMS
Yes
Campaign Genius
Yes
Facebook
Yes
Google Analytics
Yes
LinkedIn
Yes
Shopify
Yes
Stackreaction
Yes
Unbounce
Yes
WordPress
Yes
Zendesk
Yes
Pricing Details
$29.95 per month
Free Trial
No
Free Version
No
Pricing Details
$42.00/month
Additional discounts for annual contract.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Bamboo Cricket
Founded
2006
Country
United States
Website
www.bamboocricket.com
Vendor Details
Company Name
Pinpointe On-Demand
Founded
2009
Country
United States
Website
www.pinpointe.com
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Campaign Management
Channel Management
No
Contact Database
Yes
Email Marketing
Yes
Event Triggered Actions
Yes
Lead Management
Yes
Multi-Campaign
Yes
Email Marketing
A/B Testing
Yes
Artificial Intelligence
No
Auto-Responders
Yes
CAN SPAM Compliance
Yes
Customer Surveys
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Event Triggered Email
Yes
Image Library
Yes
Landing Pages/Web Forms
Yes
Mailing List Management
Yes
Mobile Optimized Emails
Yes
Reporting/Analytics
Yes
Subscriber Management
Yes
Template Management
Yes
WYSIWYG Email Editor
Yes