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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Are you truly attentive to the needs of your customers? Bamboo Cricket provides an array of cost-effective and user-friendly customer service solutions designed to enhance communication and foster ongoing dialogues. Whether you choose individual tools or opt for the comprehensive bundle, Bamboo Cricket delivers a unique all-in-one approach. Email marketing remains a powerful channel for engaging with your audience, and while it may appear intimidating, our platform is both intuitive and secure, ensuring that launching email campaigns is straightforward for everyone, regardless of their prior experience. Engaging in email campaigns leads to more than just website traffic; it generates replies, service inquiries, and auto-responder messages that often go unnoticed with traditional email services. Our inbound email features not only facilitate sales but also help you build and sustain customer relationships. In today’s digital landscape, customers are increasingly discerning, with many anticipating that online chat will be a standard service option offered by businesses. Investing in these communication tools is essential for staying competitive and responsive in a dynamic market.

Description

Enhance the email experience for your customers with the improved OX App Suite, which is already utilized by 150 million users globally. Our user-friendly email and communication tools for small businesses are now integrated into OX Cloud. OX App Suite serves as a comprehensive platform for service providers, offering a diverse array of cloud-based services tailored for small business users, such as secure email, personal and team organization, cloud storage, and online office functionalities. Discover how OX Cloud and OX App Suite work in tandem to offer a risk-free solution at no cost to you. With over 15 years of expertise in transitioning free email accounts into paid subscriptions, we collaborate with leading hosting providers. Currently, 120 providers across the globe, encompassing more than 220 million users, place their trust in and benefit from OX products. Let us extend this same level of success to you with our no-risk, no-cost model for your business. Join the revolution in email and communication services today!

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

OX Guard No 
ServeTheWorld No 

Integrations

OX Guard Yes 
ServeTheWorld Yes 

Pricing Details

$29.95 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bamboo Cricket

Founded

2006

Country

United States

Website

www.bamboocricket.com

Vendor Details

Company Name

Open-Xchange

Country

Germany

Website

www.open-xchange.com

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Collaboration

Brainstorming No 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing Yes 
Task Management No 
Version Control No 
Video Conferencing Yes 

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