Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Are you truly attentive to the needs of your customers? Bamboo Cricket provides an array of cost-effective and user-friendly customer service solutions designed to enhance communication and foster ongoing dialogues. Whether you choose individual tools or opt for the comprehensive bundle, Bamboo Cricket delivers a unique all-in-one approach. Email marketing remains a powerful channel for engaging with your audience, and while it may appear intimidating, our platform is both intuitive and secure, ensuring that launching email campaigns is straightforward for everyone, regardless of their prior experience. Engaging in email campaigns leads to more than just website traffic; it generates replies, service inquiries, and auto-responder messages that often go unnoticed with traditional email services. Our inbound email features not only facilitate sales but also help you build and sustain customer relationships. In today’s digital landscape, customers are increasingly discerning, with many anticipating that online chat will be a standard service option offered by businesses. Investing in these communication tools is essential for staying competitive and responsive in a dynamic market.
Description
Enhance the email experience for your customers with the improved OX App Suite, which is already utilized by 150 million users globally. Our user-friendly email and communication tools for small businesses are now integrated into OX Cloud. OX App Suite serves as a comprehensive platform for service providers, offering a diverse array of cloud-based services tailored for small business users, such as secure email, personal and team organization, cloud storage, and online office functionalities. Discover how OX Cloud and OX App Suite work in tandem to offer a risk-free solution at no cost to you. With over 15 years of expertise in transitioning free email accounts into paid subscriptions, we collaborate with leading hosting providers. Currently, 120 providers across the globe, encompassing more than 220 million users, place their trust in and benefit from OX products. Let us extend this same level of success to you with our no-risk, no-cost model for your business. Join the revolution in email and communication services today!
API Access
Has API
No
API Access
Has API
No
Integrations
OX Guard
No
ServeTheWorld
No
Pricing Details
$29.95 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Bamboo Cricket
Founded
2006
Country
United States
Website
www.bamboocricket.com
Vendor Details
Company Name
Open-Xchange
Country
Germany
Website
www.open-xchange.com
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Collaboration
Brainstorming
No
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
Yes
Task Management
No
Version Control
No
Video Conferencing
Yes