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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ballerine serves as an advanced platform for managing merchant risk, utilizing AI to assist payment service providers, banks, acquirers, payment facilitators, fintech companies, and marketplaces in the processes of underwriting, onboarding, monitoring, and managing merchants with reduced manual intervention. By leveraging AI agents, the platform converts disjointed merchant information into instantaneous risk assessments, allowing underwriters to prioritize decision-making over data collection. It streamlines key processes such as Know Your Business (KYB) and entity verification, uncovering ultimate beneficial ownership (UBO), screening for sanctions and adverse media, conducting web analysis, validating merchant category codes (MCC), mapping ownership, and executing compliance checks, while still allowing for human oversight in complex situations. During the onboarding process, Ballerine enhances the provided data with external indicators like reputation, reviews, regulatory references, ownership connections, and traffic analytics to create a comprehensive merchant profile. Risk management teams benefit from the flexibility to customize workflows, approval protocols, acceptance criteria, alert systems, and manual review processes in alignment with their specific risk tolerance and strategies. This adaptability not only streamlines the risk management process but also ensures a thorough understanding of each merchant's profile, ultimately fostering better decision-making.

Description

Privvy ISO CRM is a specialized account-management platform tailored for independent sales organizations, agents, resellers, and their merchant partners, effectively combining onboarding, servicing, and comprehensive account oversight into a single solution. This platform allows agents to carry out various tasks, such as completing applications, submitting service requests, adding users, and tracking merchant activities, all from one centralized login, while simultaneously offering real-time insights into crucial metrics like chargebacks, ACH rejections, and batch processing. Featuring tools such as offer-code pricing templates and a searchable document repository, along with electronic disclosure submission linked to underwriting processes, Privvy enhances the efficiency of onboarding and risk management tasks. Additionally, it accommodates hierarchical merchant group structures for clients with multiple locations, provides in-depth reporting on card batches and ACH transactions, and sends push notifications for any holds or chargebacks. Furthermore, the platform includes integrated email functionality, enabling agents to communicate with merchants directly without navigating away from the portal, thereby fostering a seamless user experience and improving operational efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ballerine

Founded

2023

Country

United States

Website

ballerine.com

Vendor Details

Company Name

Defyne Payments

Founded

2017

Country

United States

Website

www.defynepayments.com/privvy-iso-crm/

Product Features

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Product Features

Alternatives

Alternatives