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features
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support

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Description

Automation, machine learning, data mining, and design thinking have transcended mere tools for companies; they now define the very essence of how businesses operate. Vector serves as a digital delivery platform that drives innovation and speeds up digital transformation by embedding essential digital capabilities at the core of your operations. With Vector, the notion of merely "going digital" becomes obsolete as you fully embrace a digital existence. The age of isolated digital projects is a thing of the past; today, digital technology fuels nearly all strategic decisions within a company. Analytics plays a critical role in guiding each important choice, while the swift identification of emerging technologies offers significant advantages to proactive organizations. By integrating a comprehensive array of digital capabilities into every project, Vector aligns closely with your strategic vision. Additionally, Bain's team of specialists in areas such as data science, intelligent automation, prototyping, digital marketing, and enterprise technology empowers us to adopt a digital-first mindset for all our collaborations. In this rapidly evolving landscape, the ability to adapt and innovate has become a key differentiator for success.

Description

Credgenics, a SaaS-based platform that serves 75+ lenders, offers innovative digital-first, AI/ML data-driven capabilities such as multi-channel communications, digital collections, calling, predictive dialers and litigation management. It also provides digital payments, field collections, dashboard, analytics, and digital payments. Credgenics has USD$2 billion NPA stage retail loan book values and USD$6 billion delinquent stage retail loans book values. It manages 22,000,000 retail loans and sends 50,000,000 digital communications each month. Our go-to platform for digital resolution and recovery results in: 20% Increase in Resolution Rates 80% Recovery on Delinquent Accounts 25% Increase in Collections 60% Improvement in Legal Process Efficiency 40% Increase in Productivity of Field Agents Collect 40% Lower 30% Reduced Time to Collect 5x Return on Investment

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

CaaS: Success-based (Recovery percentage) based-depends on the account
SaaS: capex+storage costs+(subscription/logins)+usage based pricing
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bain & Company

Founded

1996

Country

United States

Website

www.bain.com/vector-digital/

Vendor Details

Company Name

Credgenics

Founded

2019

Country

India

Website

www.credgenics.com

Product Features

Data Mining

Data Extraction No 
Data Visualization No 
Fraud Detection No 
Linked Data Management No 
Machine Learning No 
Predictive Modeling No 
Semantic Search No 
Statistical Analysis No 
Text Mining No 

Machine Learning

Deep Learning No 
ML Algorithm Library No 
Model Training No 
Natural Language Processing (NLP) No 
Predictive Modeling No 
Statistical / Mathematical Tools No 
Templates No 
Visualization No 

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling No 
Client Management Yes 
Commission Management No 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting No 
In-House Collections Yes 
Payment Plans No 
Transaction Management No 

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