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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Baidu’s advanced speech technology equips developers with top-tier features such as converting speech to text, transforming text into speech, and enabling speech wake-up functionalities. When integrated with natural language processing (NLP) technology, it supports a wide range of applications, including speech input, audio content analysis, speech searches, video subtitles, and broadcasting for books, news, and orders. This system is capable of transcribing spoken words lasting under a minute into written text, making it ideal for mobile speech input, intelligent speech interactions, command recognition, and search functionalities. Moreover, it can accurately transcribe audio streams, providing precise timestamps for each sentence's beginning and end. Its versatility extends to scenarios that involve lengthy speech inputs, subtitle generation for audio and video, and documentation of meeting discussions. Additionally, it allows for the batch uploading of audio files for character conversion, delivering recognition outcomes within a 12-hour timeframe, thus proving beneficial for tasks like record quality checks and detailed audio content evaluation. Overall, Baidu’s speech technology stands out as a comprehensive solution for a myriad of speech-related needs.

Description

IBM Watson® Speech to Text technology offers rapid and precise speech transcription across various languages, catering to diverse applications like customer self-service, support for agents, and speech analytics. You can quickly initiate your experience using our sophisticated machine learning models right away or tailor them specifically to your needs. Leverage a Watson-driven virtual assistant to handle frequent inquiries in call centers over the phone. Enhance call center efficiency by analyzing conversation records to swiftly spot emerging trends, customer issues, sentiments, non-compliant actions, and more. AI-driven real-time support can significantly elevate agent productivity and success during customer interactions by facilitating instant access to relevant documents and intranet data. As agents engage with customers, Watson actively monitors the dialogue, transcribes the conversation, retrieves pertinent information from resources, and delivers responses to the agent almost instantaneously, thereby streamlining the service process. This innovative approach not only improves the overall customer experience but also empowers agents to provide more informed responses.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Android Yes 
Apple iOS Yes 
IBM Cloud No 
IBM Cloud Pak for Applications No 
IBM Watson No 

Integrations

Android No 
Apple iOS No 
IBM Cloud Yes 
IBM Cloud Pak for Applications Yes 
IBM Watson Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$0.01 per minute
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Baidu

Founded

2000

Country

China

Website

intl.cloud.baidu.com/product/speech.html

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/cloud/watson-speech-to-text

Product Features

Product Features

Transcription

AI / Machine Learning No 
Annotations No 
Audio/Video File Upload No 
Automatic Transcription No 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support No 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition No 
Subtitles No 
Text Editor No 
Timecoding No 

Alternatives

Alternatives

Azure AI Speech Reviews

Azure AI Speech

Microsoft