Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Baidu’s advanced speech technology equips developers with top-tier features such as converting speech to text, transforming text into speech, and enabling speech wake-up functionalities. When integrated with natural language processing (NLP) technology, it supports a wide range of applications, including speech input, audio content analysis, speech searches, video subtitles, and broadcasting for books, news, and orders. This system is capable of transcribing spoken words lasting under a minute into written text, making it ideal for mobile speech input, intelligent speech interactions, command recognition, and search functionalities. Moreover, it can accurately transcribe audio streams, providing precise timestamps for each sentence's beginning and end. Its versatility extends to scenarios that involve lengthy speech inputs, subtitle generation for audio and video, and documentation of meeting discussions. Additionally, it allows for the batch uploading of audio files for character conversion, delivering recognition outcomes within a 12-hour timeframe, thus proving beneficial for tasks like record quality checks and detailed audio content evaluation. Overall, Baidu’s speech technology stands out as a comprehensive solution for a myriad of speech-related needs.
Description
Touch Tone (DTMF) based Interactive Voice Response (IVR) systems are becoming outdated and are increasingly being supplanted by advanced IVRs featuring speech recognition technology. Manam Infotech introduces SpeechVox, a cutting-edge speech recognition IVR that incorporates behavior recognition and artificial intelligence to enhance its performance over time. This innovative solution seamlessly integrates into existing infrastructures and is compatible with a variety of telecom protocols, including E1, T1, SIP, Analog, and SS7. Many users express dissatisfaction when interacting with conventional IVRs, as they often feel disconnected from automated systems. In contrast, Behavioral IVRs like SpeechVox leverage artificial intelligence to adapt to users’ speech patterns, pitch, and historical preferences, creating an experience that closely mimics human interaction. By fostering a more natural dialogue, SpeechVox aims to reduce frustration and improve overall customer satisfaction. Ultimately, this technology represents a significant shift towards more engaging and user-friendly communication systems.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Android
No
Apple iOS
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Baidu
Founded
2000
Country
China
Website
intl.cloud.baidu.com/product/speech.html
Vendor Details
Company Name
Manam Infotech
Founded
2007
Country
India
Website
www.manamtech.com/ivr-banking.html
Product Features
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes