Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Consolidate information from various sources, streamline it through automation, and align it with different necessary templates. Speed up the activation process of product data within online catalogs to enhance operational efficiency. Gain profound insights into the quality of your data files and uncover areas where enhancements can be made. Monitor the entire progression of data files from the initial request stage to complete transformation. Our platform leverages an array of methodologies, such as machine learning, programmatic automation, and natural language processing, to facilitate your product data transformation process, minimizing obstacles and fostering effective teamwork. Transition your data team's role from being merely reactive and tactical to becoming strategic and proactive in their approach. This platform empowers these teams to vastly improve their monthly processing capacity for suppliers and SKUs. BackboneAI employs sophisticated cognitive automation and natural language processing to tackle one of the most challenging technical obstacles faced in enterprise automation, ensuring a seamless integration of technology and data management. Ultimately, this innovation not only enhances efficiency but also drives significant value for organizations looking to optimize their data handling processes.
Description
ServitiumCRM is a Modern Customer Service Platform that enables the Journey from Reactive to Proactive to Predictive Customer Service and Support, digitalizing end-to-end after-sales processes of organizations across industries and geographies.
API Access
Has API
No
API Access
Has API
No
Integrations
Alexa
No
Oracle E-Business Suite
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
BackboneAI
Founded
2019
Country
United States
Website
www.backbone.ai/
Vendor Details
Company Name
Path Infotech
Country
India
Website
www.servitiumcrm.com
Product Features
Data Management
Customer Data
No
Data Analysis
No
Data Capture
No
Data Integration
No
Data Migration
No
Data Quality Control
No
Data Security
No
Information Governance
No
Master Data Management
No
Match & Merge
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
Yes
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
Yes
Email Management
Yes
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
Yes