Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Backbase built the AI-native Banking OS. It turns fragmented banking operations into a Unified Frontline across digital channels and back-office operations. Digital Banking creates the interface; Agentic Banking resolves the work. The Banking OS powers both. Agentic Banking moves customer and employee intent into governed action and resolution. Conversational Banking moves interactions from intent to resolution across chat and voice channels. Banks can modernize progressively above existing systems without rip-and-replace. The result is a stronger customer experience and sharper operational execution.
Description
Rapidly create RPA playbooks to support customer, employee and other workflows. Download, Customize, and Integrate bots. eCommerce bots and RPAs can increase conversion. Automate customer engagement at every stage of the customer's purchase journey. Software robots can be used to automate, organize and build front-office tasks. Acquisition Bots to lower the cost of customer acquisition. Contextual bots for journey continuation from various traffic sources. Optimize conversions for low-performing traffic channels. There are 50+ pre-made front-office bots and 6 RPA playbooks. This number is growing quickly. tapCLIQ's Interactive messaging provides a superior user experience by personalizing messages to users' micro-moments for greater mobile engagement and action. TapCLIQ's Interactive messages will allow you to maximize the potential to drive growth at all stages of your prospect and customer lifecycles.
API Access
Has API
No
API Access
Has API
No
Integrations
Alacriti
Yes
Apiax
Yes
Euronovate
Yes
Fastfill
Yes
IDmission
Yes
Ravio
Yes
SavvyMoney
Yes
Shake
Yes
Unblu
Yes
Integrations
Alacriti
No
Apiax
No
Euronovate
No
Fastfill
No
IDmission
No
Ravio
No
SavvyMoney
No
Shake
No
Unblu
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Backbase
Founded
2003
Country
Netherlands
Website
www.backbase.com
Vendor Details
Company Name
tapCLIQ
Founded
2012
Country
United States
Website
www.tapcliq.com
Product Features
Mobile Banking
Bill Payment
No
Biometric
No
Cash Management
No
Chat / Messaging
Yes
Cross Selling Functionality
No
Digital Wallet
No
P2P Payments
Yes
Remote Deposit
Yes
SMS Banking
No
Transaction Monitoring
No
Voice Banking
No
Online Banking
Brokerage
No
Cash Management
Yes
Chat / Messaging
Yes
Credit Card Management
Yes
Electronic Statements
No
Fraud Detection
No
Loan Management
Yes
Marketing Automation
Yes
Retail Banking
Yes
Single Sign On
No
Transaction Monitoring
Yes
Product Features
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
No
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
Yes
Search Marketing
No
Segmentation
No
Social Marketing
No
Website Visitor Tracking
No