Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Backbase built the AI-native Banking OS. It turns fragmented banking operations into a Unified Frontline across digital channels and back-office operations. Digital Banking creates the interface; Agentic Banking resolves the work. The Banking OS powers both. Agentic Banking moves customer and employee intent into governed action and resolution. Conversational Banking moves interactions from intent to resolution across chat and voice channels. Banks can modernize progressively above existing systems without rip-and-replace. The result is a stronger customer experience and sharper operational execution.
Description
Forrester equips your organization with valuable insights, facilitating the application of established best practices that create a unified language centered on customer value. This methodology fosters seamless collaboration among teams, allowing for the development of strategies and the identification of efficiencies throughout the organization. It empowers leaders to elevate their performance, enabling them to make bold choices that drive sustained growth. In today's landscape, leaders are faced with an intricate and unprecedented environment. Forrester Decisions offers a fresh avenue for business and technology executives seeking assistance in problem-solving, decision-making, and taking actionable steps to achieve tangible results. Leaders aiming for significant growth can benefit from this approach, staying ahead of evolving customer preferences and market trends while strategically planning for the future. With a focus on customer obsession, Forrester provides vital research, insights, predictions, market forecasts, and comprehensive overviews of technology and service provider landscapes to ensure organizations thrive. Ultimately, by leveraging these resources, organizations can navigate their challenges with confidence and clarity.
API Access
Has API
No
API Access
Has API
No
Integrations
Alacriti
Yes
Apiax
Yes
Euronovate
Yes
Fastfill
Yes
IDmission
Yes
Ravio
Yes
SavvyMoney
Yes
Shake
Yes
Sharpr
No
Unblu
Yes
Integrations
Alacriti
No
Apiax
No
Euronovate
No
Fastfill
No
IDmission
No
Ravio
No
SavvyMoney
No
Shake
No
Sharpr
Yes
Unblu
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Backbase
Founded
2003
Country
Netherlands
Website
www.backbase.com
Vendor Details
Company Name
Forrester
Founded
1983
Country
United States
Website
www.forrester.com/bold
Product Features
Mobile Banking
Bill Payment
No
Biometric
No
Cash Management
No
Chat / Messaging
Yes
Cross Selling Functionality
No
Digital Wallet
No
P2P Payments
Yes
Remote Deposit
Yes
SMS Banking
No
Transaction Monitoring
No
Voice Banking
No
Online Banking
Brokerage
No
Cash Management
Yes
Chat / Messaging
Yes
Credit Card Management
Yes
Electronic Statements
No
Fraud Detection
No
Loan Management
Yes
Marketing Automation
Yes
Retail Banking
Yes
Single Sign On
No
Transaction Monitoring
Yes
Product Features
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No