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Description

Backbase presents an innovative Engagement Banking Platform that facilitates the gradual modernization of key customer journeys and the re-engineering of business processes centered on customer needs. This platform empowers financial institutions to liberate themselves from outdated IT infrastructures and transition to a cutting-edge engagement banking solution. By allowing banks to incrementally dismantle or replace fragmented legacy systems, they can create a cohesive customer engagement orchestration framework. This transformation not only focuses on enhancing vital customer interactions across various channels but also breaks down operational silos, thereby equipping both customers and front-line staff with the tools they need to thrive in a competitive landscape. As a result, banks can deliver a seamless and integrated banking experience that aligns with modern consumer expectations.

Description

We partner with innovative organizations to create customer-centric digital banking solutions from the ground up. The focus isn't solely on the technology employed to serve your clientele; rather, it's about leveraging that technology to ensure customers feel valued and prioritized. Our mission centers on making banking more convenient, simpler, accessible, and rewarding for users. Our unique digital banking infrastructure, known as fOS, empowers you to achieve these goals. The success of our current clients and the numerous accolades we've received stand as testaments to our effectiveness. Fidor offers the comprehensive expertise necessary to turn your digital banking vision into reality. We engage in a thorough process of thinking, designing, testing, building, and launching. Our cutting-edge digital banking platform, fidorOS (fOS), encompasses all essential banking functionalities, including onboarding, card and account management, credit products, and analytics, all within a single, unified platform. As a pioneer in adopting Open Banking principles and API integration, we have developed the fidorOS platform to be significantly advanced compared to conventional solutions. This approach not only enhances flexibility but also ensures a seamlessly integrated banking experience for users.