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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Baaz provides technology infrastructure that enables live video shopping for eCommerce shops worldwide. Our technology allows eCommerce stores to add live shopping to their eCommerce website. It auto-syncs up with all existing tools (inventory and cataloging, promotions as well as payments, shipping, chats, and shipping). Shopify, WooCommerce and BigCommerce are just a few of the many integrations we offer. Any store can add live video shopping to their eCommerce store without having to code.

Description

Egentify is an innovative customer support platform specifically designed for ecommerce retailers using Shopify and WooCommerce. Unlike traditional chatbots and outdated helpdesk systems that merely respond to inquiries, Egentify actively engages with customers via chat and phone to perform tangible tasks. It seamlessly integrates with your online store, accessing real-time data during conversations, which enables it to look up orders, process refunds, and address support inquiries autonomously without the need for human intervention or a maintained knowledge base. There is no setup required, allowing for immediate implementation. This efficiency leads to quicker resolutions for merchants, significantly reducing the time spent on repetitive support tasks, while customers benefit from immediate assistance through chat and voice channels. The pricing structure is straightforward, featuring a free plan and eliminating per-resolution charges, ensuring that support costs remain stable regardless of how many tickets the AI resolves. Currently, Egentify is operational on WooCommerce, while its Shopify integration has been completed and is awaiting public launch after app store approval. This positions Egentify as a game-changer in the realm of ecommerce customer service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
WooCommerce Yes 
BigCommerce Yes 
Facebook Yes 
Instagram Yes 
Magento Yes 
OpenCart Yes 
PrestaShop Yes 
Squarespace Yes 
Wix Yes 
YouTube Yes 

Integrations

Shopify Yes 
WooCommerce Yes 
BigCommerce No 
Facebook No 
Instagram No 
Magento No 
OpenCart No 
PrestaShop No 
Squarespace No 
Wix No 
YouTube No 

Pricing Details

$15 per month
Free Trial Yes 
Free Version No 

Pricing Details

$39/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Baaz

Founded

2020

Country

India

Website

www.baaz.live

Vendor Details

Company Name

Egentify, Inc.

Founded

2026

Country

United States

Website

egentify.com

Product Features

Product Features

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