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Average Ratings 0 Ratings
Description
Baaz provides technology infrastructure that enables live video shopping for eCommerce shops worldwide. Our technology allows eCommerce stores to add live shopping to their eCommerce website. It auto-syncs up with all existing tools (inventory and cataloging, promotions as well as payments, shipping, chats, and shipping). Shopify, WooCommerce and BigCommerce are just a few of the many integrations we offer. Any store can add live video shopping to their eCommerce store without having to code.
Description
Egentify is an innovative customer support platform specifically designed for ecommerce retailers using Shopify and WooCommerce. Unlike traditional chatbots and outdated helpdesk systems that merely respond to inquiries, Egentify actively engages with customers via chat and phone to perform tangible tasks. It seamlessly integrates with your online store, accessing real-time data during conversations, which enables it to look up orders, process refunds, and address support inquiries autonomously without the need for human intervention or a maintained knowledge base. There is no setup required, allowing for immediate implementation. This efficiency leads to quicker resolutions for merchants, significantly reducing the time spent on repetitive support tasks, while customers benefit from immediate assistance through chat and voice channels. The pricing structure is straightforward, featuring a free plan and eliminating per-resolution charges, ensuring that support costs remain stable regardless of how many tickets the AI resolves. Currently, Egentify is operational on WooCommerce, while its Shopify integration has been completed and is awaiting public launch after app store approval. This positions Egentify as a game-changer in the realm of ecommerce customer service.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
Yes
WooCommerce
Yes
BigCommerce
Yes
Facebook
Yes
Instagram
Yes
Magento
Yes
OpenCart
Yes
PrestaShop
Yes
Squarespace
Yes
Wix
Yes
Integrations
Shopify
Yes
WooCommerce
Yes
BigCommerce
No
Facebook
No
Instagram
No
Magento
No
OpenCart
No
PrestaShop
No
Squarespace
No
Wix
No
Pricing Details
$15 per month
Free Trial
Yes
Free Version
No
Pricing Details
$39/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Baaz
Founded
2020
Country
India
Website
www.baaz.live
Vendor Details
Company Name
Egentify, Inc.
Founded
2026
Country
United States
Website
egentify.com