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Average Ratings 6 Ratings

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support

Description

BSI CRM provides a comprehensive 360° perspective on your customers, accessible at any moment across all departments and interactions. Its modular design, extensive configurability, and open technology make it a standout choice, garnering accolades from both industry experts and satisfied clients. The greatest satisfaction for us comes from the positive feedback of our users, as we have been passionate about CRM solutions for nearly 25 years. Currently in its 16th generation, BSI CRM benefits from advanced platform capabilities and innovative development practices. For organizations with intricate requirements, particularly large enterprises, we are the ideal partner. Our extensive ecosystem and numerous standard interfaces showcase our expertise, reflected in favorable total cost of ownership (TCO) metrics. Regardless of whether you operate in B2B, B2C, or B2B2C sectors, BSI CRM is designed to seamlessly integrate with your business model, workflows, and IT infrastructure, ensuring it aligns with your needs rather than forcing a change. Our commitment to adapting to your unique circumstances sets us apart in the CRM landscape.

Description

Guesty seamlessly unites technology and hospitality, offering a platform that serves industry novices and seasoned professionals alike. With over 250 engineers, our innovation automates operations and optimizes performance with AI-driven dynamic pricing, ensuring competitiveness. Our customizable API integrates a wide range of services, streamlining every aspect of property management from booking to guest communication, making advanced tech accessible to all users. In collaboration with over 150 industry leaders, including Airbnb, Vrbo, and Booking.com, Guesty enhances property visibility and booking opportunities. Our global team of 700+ professionals underpins a community dedicated to supporting each user through the industry's evolving landscape. We're not just adapting to today's market demands; we're anticipating the challenges of tomorrow, providing a platform that simplifies operations and empowers users to excel in a competitive environment. Join us to transform the hospitality industry, where innovative technology meets unmatched user support, driving your success forward.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agoda No 
Airbnb No 
Aloware No 
Authenticate.com No 
Beyond No 
Booking.com No 
Breezeway No 
EZcare No 
Enterprise Bot Yes 
EveryDoor No 
For-Sight CRM No 
KeyNest No 
Lynx No 
Operto Teams No 
RueBaRue No 
StayFi No 
TIDY No 
Topkey No 
Vrbo No 
Wufoo Yes 

Integrations

Agoda Yes 
Airbnb Yes 
Aloware Yes 
Authenticate.com Yes 
Beyond Yes 
Booking.com Yes 
Breezeway Yes 
EZcare Yes 
Enterprise Bot No 
EveryDoor Yes 
For-Sight CRM Yes 
KeyNest Yes 
Lynx Yes 
Operto Teams Yes 
RueBaRue Yes 
StayFi Yes 
TIDY Yes 
Topkey Yes 
Vrbo Yes 
Wufoo No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9 + 1% reservations per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BSI Business Systems Integration AG

Founded

1996

Country

Switzerland

Website

www.bsi-software.com

Vendor Details

Company Name

Guesty

Founded

2014

Country

United States

Website

www.guesty.com

Product Features

Construction CRM

Client Tracking Yes 
Contract Management Yes 
Forecasting Yes 
Project Management Yes 
Quote Management Yes 
Sales Management Yes 
Scheduling No 
Time Management Yes 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Financial CRM

Account Alerts No 
Asset Management Yes 
Expense Tracking Yes 
Household Tracking Yes 
Influence Tracking Yes 
Lead Management Yes 
Marketing Management Yes 
Relationship Tracking Yes 
Team Assignments Yes 
Territory Management Yes 

Healthcare CRM

Audience Targeting Yes 
Campaign Management Yes 
Marketing Automation Yes 
Medical History Records Yes 
Patient Communications Yes 
Patient Management No 
Physician Management No 
Predictive Analytics Yes 

Real Estate CRM

Campaign Management Yes 
Client / Property Matching No 
Contact Management Yes 
Dashboard Yes 
Email Marketing Yes 
Interaction Tracking Yes 
Lead Management Yes 
Property Alerts No 
Referral Tracking No 
Segmentation Yes 

Product Features

Campground Management

Asset Management Yes 
Check-in / Check-out Yes 
Multi-Location Yes 
Online Booking Yes 
Permit Management No 
Point of Sale (POS) Yes 
Rental Management Yes 
Reservations Management Yes 
Site Maps No 
Utility Billing No 

Channel Management

Campaign Management Yes 
Channel Analytics Yes 
Incentive Management No 
Inventory Control Yes 
Lead Management Yes 
Opportunity Management Yes 
Order Management Yes 
Partner Management Yes 
Product Management No 
Reseller Management No 

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch No 
Promotions Management No 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Real Estate CRM

Campaign Management No 
Client / Property Matching No 
Contact Management No 
Dashboard No 
Email Marketing No 
Interaction Tracking No 
Lead Management No 
Property Alerts No 
Referral Tracking No 
Segmentation No 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Vacation Rental

Contact Management Yes 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management Yes 
Owner Statements Yes 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management Yes 

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