Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BSCW Social provides a seamless coordination platform for all team activities, consolidating your projects in a single accessible space. Say goodbye to excessive emails, cumbersome planning spreadsheets, and scattered whiteboards by utilizing a streamlined collaborative environment for your entire team. For over two decades, BSCW has served various industries, including research institutions, startups, and large corporations, and has been effective in settings ranging from corporate administration to emergency management. What features does BSCW Social bring to the table? It includes a modern web application that is optimized for both desktop and mobile usage, allowing for real-time communication through messaging and document sharing. Users can easily initiate and participate in audio and video conferences, while also having the ability to collaboratively edit documents in Microsoft Office or Collabora Office. Project management becomes more efficient with advanced task administration, which incorporates time planning and a ticketing system. The platform also boasts a quick search functionality to help users find frequently accessed content and includes shared map services to display addresses and locations effectively. With these features, BSCW Social enhances team collaboration and project success.
Description
Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Calendar
No
Microsoft Entra ID
No
Microsoft Outlook
No
Microsoft Teams
No
Slack
No
WhatsApp
No
Integrations
Google Calendar
Yes
Microsoft Entra ID
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Slack
Yes
WhatsApp
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$22 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
OrbiTeam Software
Founded
1998
Country
Germany
Website
www.bscw.de
Vendor Details
Company Name
Virtual Front Desk
Founded
2018
Country
Canada
Website
www.virtualfrontdesk.com
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
Yes
Content Management
Yes
Document Management
Yes
Project Management
Yes
Real Time Editing
Yes
Task Management
Yes
Version Control
Yes
Video Conferencing
Yes
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
Visitor Management
Alerts/Notifications
No
Badge Management
No
Document Management
No
ID Scan
No
Pre-Registration
No
Registration Management
No
Self Check-in
No
Visitor Tracking
No
Watch List
No