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Description
BS&A Online is a suite of digital services that provides users with 24/7 access to local government resources from any location. It facilitates secure interactions among realtors, title companies, appraisers, contractors, local citizens, and municipal staff. The platform includes BS&A Online – Community Development, which streamlines essential processes within building departments, notably through features like Online Inspections and Online Permit Applications. Furthermore, BS&A Online – Employee Self Service empowers employees to oversee various aspects of their employment, including past paychecks and general information, while also enabling them or their supervisors to submit timesheet entries online. Additionally, BS&A Online – Financial Services offers comprehensive access to financial reports from any location at any time, ensuring transparency and efficiency. Overall, BS&A Online significantly enhances communication and operational efficiency across local government functions.
Description
QScend Technologies, Inc. stands out as a top-tier provider of web-based software designed specifically for local and county governments, effectively managing citizen requests. With our innovative citizen request management solution, numerous government agencies and call centers nationwide have enhanced their service delivery, streamlined operations, and optimized their performance metrics. This success has established us as the go-to choice for CRM/311 software across the United States, reflecting our commitment to improving municipal services and fostering community engagement. Our software not only addresses current needs but also adapts to the evolving demands of local governance.
API Access
Has API
API Access
Has API
Integrations
Azure SQL Database
Microsoft Excel
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BS&A Software
Founded
1987
Country
United States
Website
www.bsasoftware.com/solutions/bsaonline/
Vendor Details
Company Name
QScend Technologies
Founded
1998
Country
United States
Website
www.qscend.com
Product Features
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Product Features
Code Enforcement
Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal