Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
An AI agent designed to interpret information from your ticketing systems, customer relationship management tools, knowledge repositories, and release documentation can significantly enhance the efficiency of your support teams in ticket resolution. It streamlines the process by automatically directing tickets to the appropriate department based on their content. Transitioning from a reactive support model to a proactive one is possible by identifying potential issues before they escalate. Additionally, it organizes tickets into prevalent topics and patterns, thereby enriching knowledge bases to help decrease the overall ticket volume. BREVIAN AI agents come equipped with built-in security and safety features, eliminating the need for multiple product integrations to achieve enterprise readiness. They allow for the implementation of uniform controls that are independent of your data and models. Furthermore, business teams can integrate various agents to create an intelligent network that spans across their enterprise data. This solution also facilitates knowledge extraction from both structured and unstructured data, including images, enhancing overall data utility. Overall, leveraging such technology can lead to marked improvements in operational efficiency.
Description
One innovative platform aims to merge the digitization of business processes with low and no-code AI development, enabling the swift creation of robust enterprise applications. It empowers businesses to become fully autonomous. Unlike traditional orchestration platforms, DeepOpinion serves as an intelligence layer that enhances the capabilities of global orchestration platforms by efficiently processing unstructured data, which significantly boosts straight-through processing rates for intricate cognitive tasks. The design of DeepOpinion allows for the transformation of various forms of unstructured data—such as documents, emails, and tickets—into automated business actions. This platform facilitates the automation of complex knowledge tasks, allowing companies to streamline operations with advanced AI-driven applications. With tools like the validation hub for exception handling and performance enhancement, along with the coworker hub that acts as a supportive partner throughout the workflow, DeepOpinion sets a new standard in text and document process automation, outshining competitors in RFP scenarios. Its unique capabilities make it a valuable asset for organizations seeking to optimize their operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
ServiceNow
Yes
Amazon S3
Yes
Confluence
Yes
Databricks
Yes
Datadog
Yes
Elasticsearch
Yes
GitHub
Yes
Google Drive
Yes
Jira
Yes
Microsoft Outlook
No
Integrations
ServiceNow
Yes
Amazon S3
No
Confluence
No
Databricks
No
Datadog
No
Elasticsearch
No
GitHub
No
Google Drive
No
Jira
No
Microsoft Outlook
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BREVIAN
Founded
2023
Country
United States
Website
brevian.ai
Vendor Details
Company Name
DeepOpinion
Founded
2019
Country
Austria
Website
www.deepopinion.ai/