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Description

BOTSHOT is the Hotel Management Software tailored for the Hospitality Industry, offering an unparalleled solution to elevate your business. Elevate profits and enrich guest interactions with our comprehensive hotel management software. Our unwavering commitment is to redefine the landscape of the hospitality sector through our cutting-edge platform. Since our inception in 2021, we've been instrumental in optimizing customer service, reducing operational costs, and boosting revenue for more than 5000 rooms, and catering to over 100,000 visitors. We take pride in delivering exceptional value to our diverse clientele, be it boutique establishments, independent hotels, or renowned chains. We stand as the preferred choice for leading 5-star hotels seeking to maximize revenue and enhance guest satisfaction. Our cloud-based Property Management System (PMS), Smart Website Builder, Channel Manager, and an array of revenue strategy tools empower businesses to witness tangible results right from day one. Trust BOTSHOT to be your partner in success, where innovation meets excellence in hotel management solutions.

Description

Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CCAvenue Yes 
FCS CosmoPMS Yes 
Facebook No 
Google Maps Yes 
OPERA Cloud PMS Yes 
PayU Yes 
Paytm Yes 
PhonePe Yes 
Stripe Yes 
Uber for Business Yes 

Integrations

CCAvenue No 
FCS CosmoPMS No 
Facebook Yes 
Google Maps No 
OPERA Cloud PMS No 
PayU No 
Paytm No 
PhonePe No 
Stripe No 
Uber for Business No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

79.00€ / month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BOTSHOT

Founded

2021

Country

Australia

Website

www.botshot.ai/

Vendor Details

Company Name

CA Customer Alliance GmbH

Founded

2009

Country

Germany

Website

www.customer-alliance.com/en

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis Yes 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Alternatives

HotelBee Reviews

HotelBee

Strowberry Code

Alternatives

ReviewPro Reviews

ReviewPro

Review Rank
ALICE Reviews

ALICE

Actabl