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Average Ratings 0 Ratings

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ease
features
design
support

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Description

There’s no requirement to have coding skills, as our user-friendly interface is designed to make creation effortless. With Botnation, you can quickly get started using templates or by following our tutorials. The platform allows for a seamless experience without any coding—simply drag, drop, copy, or paste, and even collaborate in real-time. It strikes a perfect balance between simplicity and power, letting you integrate your chatbot with the tools you already utilize through various plugins and connectors. You can store valuable data collected by the bot in your CRM and leverage API data within your chatbot easily. Design marketing funnels, set your key performance indicators, and perform A/B testing on your content to enhance effectiveness. Our algorithm provides tailored recommendations to guide your strategy. All necessary tools for monitoring, analyzing, and advancing your chatbot are readily available. For the best customer support experience, it’s ideal to combine chatbots with human advisors, and Botnation presents a comprehensive solution featuring its enhanced live-chat module for seamless transitions between bots and human operators. This combination ensures that user inquiries are handled efficiently, providing a superior service experience.

Description

Surbo merges the advantages of both physical and digital retail by enabling users to make purchases directly through chatbots. With the integration of machine learning, Surbo allows these chatbots to handle frequently asked questions efficiently, while seamlessly transferring more complex inquiries to a live agent, ensuring a smooth communication flow. This platform assists in guiding consumers, transforming passive visitors on your sites into engaged prospects. By adapting to the evolving landscape of the automotive sector, Surbo enhances buyer experiences with uninterrupted support before and after a sale, fostering deeper and more personalized connections. In the banking sector, customer expectations are rapidly changing, necessitating innovative approaches to service. By harnessing the power of chatbots infused with a human touch, businesses can provide exceptional value to their customers, enhancing service quality and streamlining daily tasks for greater convenience and efficiency. Ultimately, Surbo stands at the forefront of revolutionizing customer interactions across various industries.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Gmail
Make
Salesforce
Shopify
WordPress

Integrations

Facebook
Gmail
Make
Salesforce
Shopify
WordPress

Pricing Details

$9 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BOTNATION.AI

Founded

2016

Country

France

Website

botnation.ai/en/

Vendor Details

Company Name

Surbo

Founded

2015

Country

India

Website

www.surbo.io

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

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LiveChat Software

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