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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BOOX: FAQ Popup is an application for Shopify that presents frequently asked questions on product pages, aiding customers in their purchasing decisions by providing immediate answers. It employs artificial intelligence to generate relevant questions and answers derived from product details and store policies, allowing store owners to modify them as needed. Merchants can select various triggers for the popup and personalize its look, including aspects like colors, fonts, and icons; a more compact version activates only when the shopper clicks on it. The app also tracks and reports on the interaction of answers and sales linked to each product, giving merchants insight into which responses drive purchases and which inquiries are still left unanswered. Designed specifically for Shopify retailers, BOOX enables the addition of product-specific responses without requiring any coding skills. A complimentary plan is offered, while a premium subscription unlocks the ability to include an unlimited number of answers. This flexibility makes it an excellent tool for enhancing customer engagement and satisfaction on e-commerce platforms.

Description

iTrafic serves as an AI-driven sales and customer service representative specifically designed for online retail platforms. By integrating with store catalogs and, when applicable, order data, it effectively addresses inquiries related to items, pricing, inventory, variations, and store policies. This innovative solution assists shoppers in comparing products, discovering recommendations, compiling their orders, and generating checkout links, while also facilitating a seamless transition to human assistance when necessary. It can be accessed through a chat widget on websites and can operate via messaging platforms like WhatsApp Business, Instagram, TikTok, and Facebook Messenger, depending on the subscription plan chosen. The team behind iTrafic is responsible for its setup, testing, and ongoing management, allowing customers to monitor conversations through a user-friendly dashboard. Integration with WooCommerce has been confirmed in a live environment, while Medusa is being developed to enhance features like product search, comparisons, precise size selection, and real-time price and inventory updates, though checkout and returns functionalities are still underway. Each API-based platform, including Shopify, is evaluated on a case-by-case basis to ensure compatibility. Ultimately, iTrafic enhances the overall ecommerce experience by streamlining product discovery, boosting sales, and improving customer service interactions.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify Yes 
Facebook Messenger No 
Instagram No 
TikTok No 
WhatsApp No 
WooCommerce No 

Integrations

Shopify Yes 
Facebook Messenger Yes 
Instagram Yes 
TikTok Yes 
WhatsApp Yes 
WooCommerce Yes 

Pricing Details

$10/month
The free plan includes up to 50 answers per month. The paid plan costs $10/month and includes unlimited answers. A 14-day free trial is available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$99/month
The $99/month Start tier includes web chat and WhatsApp Business, up to 500 conversations per month shared across channels, and one dashboard user. The $249/month Pro tier adds Instagram, TikTok, and Facebook Messenger, unlimited conversations, up to three dashboard users, and a dedicated engineer. Installation and technical operation are included.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Boox

Founded

2026

Country

Israel

Website

tryboox.app/en/

Vendor Details

Company Name

iTrafic

Country

Peru

Website

itrafic.io/ia-para-ecommerce

Product Features

Product Features

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