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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BOOX: FAQ Popup is an application for Shopify that presents frequently asked questions on product pages, aiding customers in their purchasing decisions by providing immediate answers. It employs artificial intelligence to generate relevant questions and answers derived from product details and store policies, allowing store owners to modify them as needed. Merchants can select various triggers for the popup and personalize its look, including aspects like colors, fonts, and icons; a more compact version activates only when the shopper clicks on it. The app also tracks and reports on the interaction of answers and sales linked to each product, giving merchants insight into which responses drive purchases and which inquiries are still left unanswered. Designed specifically for Shopify retailers, BOOX enables the addition of product-specific responses without requiring any coding skills. A complimentary plan is offered, while a premium subscription unlocks the ability to include an unlimited number of answers. This flexibility makes it an excellent tool for enhancing customer engagement and satisfaction on e-commerce platforms.

Description

SmartBot is a sophisticated chatbot solution powered by artificial intelligence, specifically crafted for Shopify retailers to enhance customer service, boost conversion rates, and streamline post-purchase processes. It adheres to Shopify's performance standards and merchant value criteria. The platform features context-aware responses based on the store's offerings, including products, pages, orders, and policies, enabling it to efficiently respond to customer inquiries, monitor orders, manage returns and exchanges, suggest products, and deliver personalized support around the clock. Additionally, SmartBot offers customizable chat widgets for branding, supports multiple languages, allows for live agent transitions when necessary, and integrates seamlessly into Shopify with little to no coding required. Merchants find significant value in how SmartBot alleviates the burden of manual customer support, enhances response times, and promotes increased sales through effective upselling, tailored recommendations, and exceptional service. This level of automation and personalization ultimately transforms the shopping experience for customers and merchants alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 

Integrations

Shopify Yes 

Pricing Details

$10/month
The free plan includes up to 50 answers per month. The paid plan costs $10/month and includes unlimited answers. A 14-day free trial is available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Boox

Founded

2026

Country

Israel

Website

tryboox.app/en/

Vendor Details

Company Name

BestChat

Founded

2021

Country

Canada

Website

www.bestchat.com/smartbot.html

Product Features

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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