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Average Ratings 0 Ratings
Description
Experience tranquility with our all-encompassing platform that not only aids in securing more clients but also streamlines your operations, all for just $25 per user each month. Discover the potential savings in time, money, and stress that await you. Contact us today to set up your obligation-free, complimentary trial! Tailored for the modern workforce, Remote Workstation adapts the top-tier features of BOAST’s traditional business operations system to fit the specific needs of your team. Designed by dynamic business professionals for those who are always on the move, BOAST Workstation is compatible with all devices, including iPhones and Androids. It serves as the ideal alternative to cumbersome standalone applications that often charge excessively while providing minimal value. Effortlessly communicate, track every prospect, and complete projects seamlessly, ensuring you never miss a deadline. Everything you need—setup, training, and ongoing support—is conveniently included in your license fee, allowing you to focus on what truly matters: growing your business. With our platform, you can enhance your team’s productivity and efficiency like never before.
Description
• Identify Themes
• Illustrate Findings
• Sentiment Analysis by Topic
• Enhanced by Collaborative AI
Caplena serves as a customer feedback platform that leverages augmented intelligence to assist market researchers, customer experience specialists, and consultants in extracting profound insights from qualitative text data.
The inception of Caplena traces back to the realization by co-founders Maurice and Pascal that numerous market research agencies grappling with customer feedback encounter a common challenge: an overload of open-ended responses coupled with insufficient time to conduct thorough analyses.
Since its launch in the Spring of 2018, Caplena has processed over 50 million responses, consistently adding around 120 new projects each week. Today, it stands as the preferred text analytics solution for more than 100 enterprises across over 15 nations, with notable clients including Swisscom, eBay, DHL, Coop, and Joyn, demonstrating its widespread impact and utility in the market research landscape.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
$25 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BOAST Groupware
Founded
2016
Country
United States
Website
boastgroupware.com
Vendor Details
Company Name
Caplena
Founded
2017
Country
Switzerland
Website
caplena.com/en/
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
Yes
Chat / Messaging
No
Contact Management
Yes
Content Management
Yes
Document Management
Yes
Project Management
Yes
Real Time Editing
No
Task Management
Yes
Version Control
Yes
Video Conferencing
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Text Mining
Boolean Queries
No
Document Filtering
No
Graphical Data Presentation
No
Language Detection
No
Predictive Modeling
No
Sentiment Analysis
No
Summarization
No
Tagging
No
Taxonomy Classification
No
Text Analysis
No
Topic Clustering
No