Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BMC Helix Operations Management serves as a comprehensive, cloud-native solution for observability and AIOps, specifically engineered to address the complexities of hybrid-cloud environments. Adopting a service-oriented perspective towards observability data is crucial for achieving effective AIOps results. It facilitates the integration of third-party observability inputs, including metrics, events, logs, incidents, changes, and topologies, into a unified IT data repository. This enables users to monitor service health and enhances the capacity for pinpointing root causes through automatically generated dynamic business service models. The AI-driven features improve the signal-to-noise ratio by employing event suppression, de-duplication, and correlation, all aimed at generating actionable insights. Users can quickly identify root causes with AI probability assignments to key causal nodes based on comprehensive data and service models. Additionally, the platform aids in preventing future incidents through proactive Business Service Health monitoring and AI-driven outage predictions. Troubleshooting is expedited via enriched logs and advanced analytics, while users can conveniently request and implement automations through BMC or other third-party tools, making management seamless and efficient. Ultimately, this solution empowers organizations to enhance their operational resilience and streamline management processes.
Description
Gain actionable insights to enhance your hybrid IT expenditures and ensure optimal performance, as a staggering 30% of these costs are often squandered. Regardless of whether this statistic comes as a surprise, it's crucial to pinpoint and recover that wasted expenditure. VCM provides organizations with the tools to eliminate inefficiencies and realize significant savings daily, all while maintaining exceptional performance standards. IT teams face the challenge of addressing issues that hinder service delivery, and VCM empowers them to guarantee performance without excessive effort or spending. From the outset, VCM can detect possible service delivery issues and offer recommendations for resolution. Health and Risk KPIs reveal critical problems that require attention, enabling a proactive approach to preventing performance degradation and service interruptions. With a comprehensive view of all technologies contributing to service delivery, you gain a unified perspective. This singular, objective source of truth fosters collaboration among teams, allowing them to resolve issues collectively rather than assigning blame. By leveraging VCM, organizations can streamline operations and enhance overall service reliability.
API Access
Has API
No
API Access
Has API
No
Integrations
BMC Helix Business Workflows
Yes
BMC Helix CMDB
Yes
BMC Helix Continuous Optimization
Yes
BMC Helix Digital Workplace
Yes
BMC Helix Discovery
Yes
BMC Helix ITSM
Yes
BMC HelixGPT
Yes
Integrations
BMC Helix Business Workflows
No
BMC Helix CMDB
No
BMC Helix Continuous Optimization
No
BMC Helix Digital Workplace
No
BMC Helix Discovery
No
BMC Helix ITSM
No
BMC HelixGPT
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BMC Helix
Founded
2025
Country
United States
Website
www.helixops.ai/products/bmc-helix-operations-management.html
Vendor Details
Company Name
Vityl (Fortra)
Founded
1982
Country
United States
Website
www.fortra.com/products/vcm-enterprise
Product Features
Application Performance Monitoring (APM)
Baseline Manager
No
Diagnostic Tools
Yes
Full Transaction Diagnostics
No
Performance Control
No
Resource Management
No
Root-Cause Diagnosis
Yes
Server Performance
No
Trace Individual Transactions
Yes
IT Infrastructure Monitoring
Alerts / Notifications
No
Application Monitoring
No
Bandwidth Monitoring
No
Capacity Planning
No
Configuration Change Management
No
Data Movement Monitoring
No
Health Monitoring
No
Multi-Platform Support
No
Performance Monitoring
No
Point-in-Time Visibility
No
Reporting / Analytics
No
Virtual Machine Monitoring
No
IT Management
Capacity Monitoring
Yes
Compliance Management
No
Event Logs
Yes
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
Yes
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
No
Diagnostic Tools
No
IP Address Monitoring
Yes
Internet Usage Monitoring
Yes
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
Yes
Server Monitoring
Yes
Uptime Monitoring
Yes
Web Traffic Reporting
Yes
Product Features
Application Performance Monitoring (APM)
Baseline Manager
No
Diagnostic Tools
No
Full Transaction Diagnostics
No
Performance Control
Yes
Resource Management
Yes
Root-Cause Diagnosis
Yes
Server Performance
No
Trace Individual Transactions
No
IT Infrastructure Monitoring
Alerts / Notifications
No
Application Monitoring
No
Bandwidth Monitoring
No
Capacity Planning
No
Configuration Change Management
No
Data Movement Monitoring
No
Health Monitoring
No
Multi-Platform Support
No
Performance Monitoring
No
Point-in-Time Visibility
No
Reporting / Analytics
No
Virtual Machine Monitoring
No
IT Management
Capacity Monitoring
Yes
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No