Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BMC Helix Operations Management serves as a comprehensive, cloud-native solution for observability and AIOps, specifically engineered to address the complexities of hybrid-cloud environments. Adopting a service-oriented perspective towards observability data is crucial for achieving effective AIOps results. It facilitates the integration of third-party observability inputs, including metrics, events, logs, incidents, changes, and topologies, into a unified IT data repository. This enables users to monitor service health and enhances the capacity for pinpointing root causes through automatically generated dynamic business service models. The AI-driven features improve the signal-to-noise ratio by employing event suppression, de-duplication, and correlation, all aimed at generating actionable insights. Users can quickly identify root causes with AI probability assignments to key causal nodes based on comprehensive data and service models. Additionally, the platform aids in preventing future incidents through proactive Business Service Health monitoring and AI-driven outage predictions. Troubleshooting is expedited via enriched logs and advanced analytics, while users can conveniently request and implement automations through BMC or other third-party tools, making management seamless and efficient. Ultimately, this solution empowers organizations to enhance their operational resilience and streamline management processes.
Description
Meet the Galileo Suite: a better way to monitor and measure the health of your environment.
It automatically visualizes your asset relationships, analyzes your device health, and displays it in a single view so you can quickly remediate issues and get on with your day.
Join the smart IT teams that rely on the Galileo Suite to make smarter, faster decisions to keep their systems running optimally and their business growing.
Full-Stack Monitoring and Visibility. Reimagined.
From basic monitoring to immersive 3D exploration, identify and resolve your IT issues faster than ever with the Galileo Suite.
Try Galileo for 🆓 FREE 🆓 today.
API Access
Has API
No
API Access
Has API
No
Integrations
BMC Helix Business Workflows
Yes
BMC Helix CMDB
Yes
BMC Helix Continuous Optimization
Yes
BMC Helix Digital Workplace
Yes
BMC Helix Discovery
Yes
BMC Helix ITSM
Yes
BMC HelixGPT
Yes
Prometheus
No
ServiceNow
No
Splunk Enterprise
No
Integrations
BMC Helix Business Workflows
No
BMC Helix CMDB
No
BMC Helix Continuous Optimization
No
BMC Helix Digital Workplace
No
BMC Helix Discovery
No
BMC Helix ITSM
No
BMC HelixGPT
No
Prometheus
Yes
ServiceNow
Yes
Splunk Enterprise
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BMC Helix
Founded
2025
Country
United States
Website
www.helixops.ai/products/bmc-helix-operations-management.html
Vendor Details
Company Name
The ATS Group & Galileo Suite
Founded
2001
Country
United States
Website
galileosuite.com
Product Features
Application Performance Monitoring (APM)
Baseline Manager
No
Diagnostic Tools
Yes
Full Transaction Diagnostics
No
Performance Control
No
Resource Management
No
Root-Cause Diagnosis
Yes
Server Performance
No
Trace Individual Transactions
Yes
IT Infrastructure Monitoring
Alerts / Notifications
No
Application Monitoring
No
Bandwidth Monitoring
No
Capacity Planning
No
Configuration Change Management
No
Data Movement Monitoring
No
Health Monitoring
No
Multi-Platform Support
No
Performance Monitoring
No
Point-in-Time Visibility
No
Reporting / Analytics
No
Virtual Machine Monitoring
No
IT Management
Capacity Monitoring
Yes
Compliance Management
No
Event Logs
Yes
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
Yes
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
No
Diagnostic Tools
No
IP Address Monitoring
Yes
Internet Usage Monitoring
Yes
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
Yes
Server Monitoring
Yes
Uptime Monitoring
Yes
Web Traffic Reporting
Yes
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
Yes
Resource Management
Yes
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes
Cloud Management
Access Control
No
Billing & Provisioning
No
Capacity Analytics
Yes
Cost Management
Yes
Demand Monitoring
Yes
Multi-Cloud Management
Yes
Performance Analytics
Yes
SLA Management
Yes
Supply Monitoring
No
Workflow Approval
No
Data Center Management
Audit Trail
Yes
Behavior-Based Acceleration
Yes
Cross Reference System
Yes
Device Auto Discovery
Yes
Diagnostic Testing
Yes
Import / Export Data
Yes
JCL Management
Yes
Multi-Platform
Yes
Multi-User
Yes
Power Management
Yes
Sarbanes-Oxley Compliance
Yes
IT Infrastructure Monitoring
Alerts / Notifications
Yes
Application Monitoring
No
Bandwidth Monitoring
Yes
Capacity Planning
Yes
Configuration Change Management
Yes
Data Movement Monitoring
Yes
Health Monitoring
Yes
Multi-Platform Support
Yes
Performance Monitoring
Yes
Point-in-Time Visibility
Yes
Reporting / Analytics
Yes
Virtual Machine Monitoring
Yes
IT Management
Capacity Monitoring
Yes
Compliance Management
Yes
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
No
License Management
Yes
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
Yes
User Activity Monitoring
Yes
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
Yes
Diagnostic Tools
Yes
IP Address Monitoring
Yes
Internet Usage Monitoring
Yes
Real Time Analytics
Yes
Resource Management
Yes
SLA Monitoring
Yes
Server Monitoring
Yes
Uptime Monitoring
Yes
Web Traffic Reporting
Yes
Server Management
CPU Monitoring
Yes
Credential Management
No
Database Servers
No
Email Monitoring
No
Event Logs
No
History Tracking
No
Patch Management
No
Scheduling
No
User Activity Monitoring
No
Virtual Machine Monitoring
Yes
Virtualization
Archiving & Retention
No
Capacity Monitoring
Yes
Data Mobility
No
Desktop Virtualization
No
Disaster Recovery
No
Namespace Management
No
Performance Management
Yes
Version Control
No
Virtual Machine Monitoring
No