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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

BMC Helix Operations Management serves as a comprehensive, cloud-native solution for observability and AIOps, specifically engineered to address the complexities of hybrid-cloud environments. Adopting a service-oriented perspective towards observability data is crucial for achieving effective AIOps results. It facilitates the integration of third-party observability inputs, including metrics, events, logs, incidents, changes, and topologies, into a unified IT data repository. This enables users to monitor service health and enhances the capacity for pinpointing root causes through automatically generated dynamic business service models. The AI-driven features improve the signal-to-noise ratio by employing event suppression, de-duplication, and correlation, all aimed at generating actionable insights. Users can quickly identify root causes with AI probability assignments to key causal nodes based on comprehensive data and service models. Additionally, the platform aids in preventing future incidents through proactive Business Service Health monitoring and AI-driven outage predictions. Troubleshooting is expedited via enriched logs and advanced analytics, while users can conveniently request and implement automations through BMC or other third-party tools, making management seamless and efficient. Ultimately, this solution empowers organizations to enhance their operational resilience and streamline management processes.

Description

Cloudgeni serves as an intelligent AIOps platform tailored for cloud infrastructure, adept at analyzing incidents, compliance, drift, and financial operations issues, subsequently rectifying them through validated Infrastructure-as-Code pull requests. It consolidates cloud states, Infrastructure-as-Code, and operational signals into a unified context layer, enabling agents to grasp dependencies, pinpoint root causes, implement changes aligned with the organization's standards, validate these changes prior to deployment, and confirm the resolution of issues post-implementation. The platform's agents are equipped to handle various tasks, including compliance remediation, managing configuration drift, resource imports, DevOps activities, pull request evaluations, Infrastructure-as-Code pipelines, cost management, Site Reliability Engineering workflows, AI infrastructure governance, and bespoke automation solutions. Additionally, Cloudgeni seamlessly integrates with a multitude of platforms and tools such as AWS, Azure, GCP, OCI, Kubernetes, OpenShift, Terraform, OpenTofu, Terragrunt, Bicep, Pulumi, Helm, GitHub, GitLab, Azure DevOps, security instruments, observability solutions, and internal knowledge repositories, fostering a comprehensive ecosystem for cloud management. This versatility ensures that organizations can maintain optimal performance and security across their cloud environments while streamlining their operational processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Azure OpenAI Service No 
BMC Helix Business Workflows Yes 
BMC Helix CMDB Yes 
BMC Helix Digital Workplace Yes 
BMC Helix Discovery Yes 
BMC Helix ITSM Yes 
Confluence No 
Gemini Enterprise Agent Platform No 
GitHub No 
Helm No 
Kubernetes No 
Microsoft Azure No 
Microsoft Foundry No 
OpenTofu No 
Pulumi No 
Red Hat OpenShift No 
Terraform No 
Terragrunt No 

Integrations

Amazon Web Services (AWS) Yes 
Azure OpenAI Service Yes 
BMC Helix Business Workflows No 
BMC Helix CMDB No 
BMC Helix Digital Workplace No 
BMC Helix Discovery No 
BMC Helix ITSM No 
Confluence Yes 
Gemini Enterprise Agent Platform Yes 
GitHub Yes 
Helm Yes 
Kubernetes Yes 
Microsoft Azure Yes 
Microsoft Foundry Yes 
OpenTofu Yes 
Pulumi Yes 
Red Hat OpenShift Yes 
Terraform Yes 
Terragrunt Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$79 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BMC Helix

Founded

2025

Country

United States

Website

www.helixops.ai/products/bmc-helix-operations-management.html

Vendor Details

Company Name

Cloudgeni

Founded

2024

Country

Norway

Website

www.cloudgeni.ai/

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools Yes 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance No 
Trace Individual Transactions Yes 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

IT Management

Capacity Monitoring Yes 
Compliance Management No 
Event Logs Yes 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

Product Features

Cloud Management

Access Control No 
Billing & Provisioning No 
Capacity Analytics No 
Cost Management No 
Demand Monitoring No 
Multi-Cloud Management No 
Performance Analytics No 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

Alternatives

Alternatives

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