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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BMC Helix Network Management is a network observability and management platform built to help enterprises optimize performance and diagnose issues faster. The solution, formerly known as Netreo, gives teams visibility into network performance, bandwidth usage, interface status, incidents, and service health. It helps simplify network administration through automation, customization, integrations, automated device onboarding, and configuration management. Teams can use personalized dashboards and reports to improve data accuracy, operational efficiency, business continuity, and customer experience. BMC Helix Network Management also includes self-tuning features and automated recommendations that help network teams identify targeted optimization opportunities. The platform can send network incidents into BMC Helix, where network data can be correlated with other IT data for broader operational visibility. Its intelligent alerting capabilities use anomaly detection to suppress false positives and identify the true source of network problems. Automated service re-testing, incident correlation, root cause analysis, and issue resolution workflows help reduce alert fatigue and shorten MTTR. By combining observability, diagnostics, automation, dashboards, anomaly detection, and BMC Helix integration, BMC Helix Network Management helps IT teams manage complex networks with greater speed and control.

Description

With racksnet®, automating your IT network becomes a seamless process, applicable across WAN, campus, data center, or IoT environments. This intelligent and user-friendly network automation software alleviates your IT team's burden by taking over monotonous, repetitive, and time-consuming tasks. Customers have the flexibility to choose when, where, and how they execute tasks, as well as which site controllers to use. This results in complete autonomy regarding timing and location. Crucial network responsibilities can be scheduled and set up during standard working hours and implemented over the weekend, for instance. There is no need for on-site interventions, meaning that network resources can be provisioned without physical presence at the location. All configurations are handled through the racksnet® Cloud. By decoupling hardware from software, racksnet®'s open networking technology significantly surpasses the capabilities of traditional systems, offering a more robust and adaptable solution for modern networking challenges. Ultimately, this approach fosters greater efficiency and innovation in network management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BMC Helix

Founded

2025

Country

United States

Website

www.helixops.ai/products/network-management.html

Vendor Details

Company Name

racksnet

Founded

2017

Country

Germany

Website

racksnet.com/en/product/

Product Features

Network Automation

Compliance Monitoring No 
Configuration Backup No 
Configuration Changes No 
Network Orchestration No 
Performance Monitoring No 
Tool Access Control No 
Vulnerability Assessments No 

Product Features

Configuration Management

Access Control / Permissions No 
Application Deployment No 
Automated Provisioning No 
Infrastructure Automation No 
Node Management No 
Orchestration No 
Reporting Analytics / Visualization No 
Task Management No 

Network Automation

Compliance Monitoring No 
Configuration Backup No 
Configuration Changes No 
Network Orchestration No 
Performance Monitoring No 
Tool Access Control No 
Vulnerability Assessments No 

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