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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BMC Helix Network Management is a network observability and management platform built to help enterprises optimize performance and diagnose issues faster. The solution, formerly known as Netreo, gives teams visibility into network performance, bandwidth usage, interface status, incidents, and service health. It helps simplify network administration through automation, customization, integrations, automated device onboarding, and configuration management. Teams can use personalized dashboards and reports to improve data accuracy, operational efficiency, business continuity, and customer experience. BMC Helix Network Management also includes self-tuning features and automated recommendations that help network teams identify targeted optimization opportunities. The platform can send network incidents into BMC Helix, where network data can be correlated with other IT data for broader operational visibility. Its intelligent alerting capabilities use anomaly detection to suppress false positives and identify the true source of network problems. Automated service re-testing, incident correlation, root cause analysis, and issue resolution workflows help reduce alert fatigue and shorten MTTR. By combining observability, diagnostics, automation, dashboards, anomaly detection, and BMC Helix integration, BMC Helix Network Management helps IT teams manage complex networks with greater speed and control.

Description

Mist AI, an essential component of Juniper’s AI-Native Networking Platform, employs a blend of artificial intelligence, machine learning, and data science methodologies to enhance user experiences and streamline operations across various domains such as wireless access, wired access, SD-WAN, WAN Edge, data centers, and security. It gathers data from a wide array of sources, including Juniper Mist Access Points, Switches, Session Smart Routers, WAN Edge Routers, and Firewalls, enabling comprehensive visibility into user experiences. By working synergistically with Mist AI, these devices facilitate the optimization of user experiences from client to cloud, encompassing automated event correlation, root cause analysis, Self-Driving Network functionalities, network assurance, proactive anomaly detection, and much more. Furthermore, Juniper utilizes Mist AI to enhance its next-generation customer support. At the core of this initiative is Marvis, the first AI-driven virtual network assistant in the industry, which offers deep insights and assistance to IT personnel while continuously learning to improve its service. Ultimately, Mist AI represents a significant advancement in network management technology, poised to transform how organizations handle their networking challenges.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AiRISTA No 
Juniper Advanced Threat Protection No 
Juniper Cloud Workload Protection No 
Juniper SASE No 
Juniper SD-WAN No 
Juniper Secure Edge No 
Juniper Session Smart Router No 
Marvis Virtual Network Assistant No 
Motileo No 
vSRX Virtual Firewall No 

Integrations

AiRISTA Yes 
Juniper Advanced Threat Protection Yes 
Juniper Cloud Workload Protection Yes 
Juniper SASE Yes 
Juniper SD-WAN Yes 
Juniper Secure Edge Yes 
Juniper Session Smart Router Yes 
Marvis Virtual Network Assistant Yes 
Motileo Yes 
vSRX Virtual Firewall Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BMC Helix

Founded

2025

Country

United States

Website

www.helixops.ai/products/network-management.html

Vendor Details

Company Name

Juniper Mist AI

Founded

1996

Country

United States

Website

www.juniper.net/us/en/products/mist-ai.html

Product Features

Network Automation

Compliance Monitoring No 
Configuration Backup No 
Configuration Changes No 
Network Orchestration No 
Performance Monitoring No 
Tool Access Control No 
Vulnerability Assessments No 

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Network Automation

Compliance Monitoring No 
Configuration Backup No 
Configuration Changes No 
Network Orchestration No 
Performance Monitoring No 
Tool Access Control No 
Vulnerability Assessments No 

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