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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BMC Helix Network Management is a network observability and management platform built to help enterprises optimize performance and diagnose issues faster. The solution, formerly known as Netreo, gives teams visibility into network performance, bandwidth usage, interface status, incidents, and service health. It helps simplify network administration through automation, customization, integrations, automated device onboarding, and configuration management. Teams can use personalized dashboards and reports to improve data accuracy, operational efficiency, business continuity, and customer experience. BMC Helix Network Management also includes self-tuning features and automated recommendations that help network teams identify targeted optimization opportunities. The platform can send network incidents into BMC Helix, where network data can be correlated with other IT data for broader operational visibility. Its intelligent alerting capabilities use anomaly detection to suppress false positives and identify the true source of network problems. Automated service re-testing, incident correlation, root cause analysis, and issue resolution workflows help reduce alert fatigue and shorten MTTR. By combining observability, diagnostics, automation, dashboards, anomaly detection, and BMC Helix integration, BMC Helix Network Management helps IT teams manage complex networks with greater speed and control.

Description

Communications service providers (CSPs) are increasingly adopting cloud solutions and virtualization technologies to enhance their offerings of 5G and edge computing services, ultimately fostering growth and enhancing the customer experience. The IBM Cloud Pak for Network Automation serves as an AI-driven telco cloud platform that facilitates the automation of network operations, allowing CSPs to revamp their networks, transition to zero-touch operations, lower operational expenses, and accelerate service delivery. This platform incorporates specialized network automation features specifically designed to expedite the rollout of new 5G and edge computing services, all built upon the robust automation services foundational to the entire suite of IBM Cloud Paks for Automation. By gaining insights into operational processes, visualizing challenges, identifying solutions, and prioritizing necessary actions, CSPs can optimize their networks effectively. Notably, DISH stands out among other 5G providers by constructing a greenfield, cloud-native 5G network from scratch, integrating comprehensive orchestration and automation to provide high-speed services at a reduced cost while ensuring reliable service-level agreements (SLAs). This innovative approach positions DISH as a forward-thinking leader in the evolving landscape of telecommunications.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IBM Control Desk No 
IBM Storage Software Suite No 

Integrations

IBM Control Desk Yes 
IBM Storage Software Suite Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BMC Helix

Founded

2025

Country

United States

Website

www.helixops.ai/products/network-management.html

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/cloud/cloud-pak-for-network-automation

Product Features

Network Automation

Compliance Monitoring No 
Configuration Backup No 
Configuration Changes No 
Network Orchestration No 
Performance Monitoring No 
Tool Access Control No 
Vulnerability Assessments No 

Product Features

Network Automation

Compliance Monitoring No 
Configuration Backup No 
Configuration Changes No 
Network Orchestration No 
Performance Monitoring No 
Tool Access Control No 
Vulnerability Assessments No 

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