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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BMC Helix Network Management is a network observability and management platform built to help enterprises optimize performance and diagnose issues faster. The solution, formerly known as Netreo, gives teams visibility into network performance, bandwidth usage, interface status, incidents, and service health. It helps simplify network administration through automation, customization, integrations, automated device onboarding, and configuration management. Teams can use personalized dashboards and reports to improve data accuracy, operational efficiency, business continuity, and customer experience. BMC Helix Network Management also includes self-tuning features and automated recommendations that help network teams identify targeted optimization opportunities. The platform can send network incidents into BMC Helix, where network data can be correlated with other IT data for broader operational visibility. Its intelligent alerting capabilities use anomaly detection to suppress false positives and identify the true source of network problems. Automated service re-testing, incident correlation, root cause analysis, and issue resolution workflows help reduce alert fatigue and shorten MTTR. By combining observability, diagnostics, automation, dashboards, anomaly detection, and BMC Helix integration, BMC Helix Network Management helps IT teams manage complex networks with greater speed and control.

Description

Cisco Prime Network serves as an economical solution for device operation, administration, and management of network faults. This all-in-one platform enables service providers to streamline management processes while delivering services on a carrier-class level. It accommodates not only physical network components but also the computational infrastructure and virtual elements present in data centers. By facilitating automated network discovery, configuration, and change management, it enhances operational efficiency significantly. Furthermore, it boosts customer satisfaction through proactive service assurance, utilizing post-event fault management and trend analysis. The integration costs are minimized due to its pre-integration with the Cisco Prime Carrier Management suite and compatibility with third-party applications through northbound interfaces. Users benefit from comprehensive end-to-end visibility of both physical and virtual network topologies, along with detailed inventory management. A graphical user interface allows for device configuration through prebuilt and downloadable scripts, providing an intuitive user experience. Additionally, the platform offers real-time updates on network events, states, and configuration modifications, ensuring that users remain informed of any changes within their networks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Arena No 
Cisco Edge Intelligence No 
Cognizant No 
Cohesity No 
Cynerio No 
Dell EMC Avamar No 
EZReservation.net No 
EcoStruxure No 
Hitachi Content Intelligence No 
NTT Cloud Communications No 
SAP Cloud Platform No 
Signify HR No 
Tata Communications No 
Wipro Cloud Studio No 

Integrations

Amazon Web Services (AWS) Yes 
Arena Yes 
Cisco Edge Intelligence Yes 
Cognizant Yes 
Cohesity Yes 
Cynerio Yes 
Dell EMC Avamar Yes 
EZReservation.net Yes 
EcoStruxure Yes 
Hitachi Content Intelligence Yes 
NTT Cloud Communications Yes 
SAP Cloud Platform Yes 
Signify HR Yes 
Tata Communications Yes 
Wipro Cloud Studio Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

BMC Helix

Founded

2025

Country

United States

Website

www.helixops.ai/products/network-management.html

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/en/us/products/cloud-systems-management/prime-network/index.html

Product Features

Network Automation

Compliance Monitoring No 
Configuration Backup No 
Configuration Changes No 
Network Orchestration No 
Performance Monitoring No 
Tool Access Control No 
Vulnerability Assessments No 

Product Features

Data Center Management

Audit Trail No 
Behavior-Based Acceleration No 
Cross Reference System No 
Device Auto Discovery No 
Diagnostic Testing No 
Import / Export Data No 
JCL Management No 
Multi-Platform No 
Multi-User No 
Power Management No 
Sarbanes-Oxley Compliance No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

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