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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BMC Helix Network Management is a network observability and management platform built to help enterprises optimize performance and diagnose issues faster. The solution, formerly known as Netreo, gives teams visibility into network performance, bandwidth usage, interface status, incidents, and service health. It helps simplify network administration through automation, customization, integrations, automated device onboarding, and configuration management. Teams can use personalized dashboards and reports to improve data accuracy, operational efficiency, business continuity, and customer experience. BMC Helix Network Management also includes self-tuning features and automated recommendations that help network teams identify targeted optimization opportunities. The platform can send network incidents into BMC Helix, where network data can be correlated with other IT data for broader operational visibility. Its intelligent alerting capabilities use anomaly detection to suppress false positives and identify the true source of network problems. Automated service re-testing, incident correlation, root cause analysis, and issue resolution workflows help reduce alert fatigue and shorten MTTR. By combining observability, diagnostics, automation, dashboards, anomaly detection, and BMC Helix integration, BMC Helix Network Management helps IT teams manage complex networks with greater speed and control.

Description

Achieve greater capital efficiency with a remarkable 66% reduction in operating expenses while also cutting deployment time for services by 81% with Crosswork Network Automation. This innovative solution enhances customer satisfaction, lowers costs, and boosts overall operational efficiency. Stay informed about customer experiences through streamlined, real-time insights into network conditions and operations. The system provides correlated data that not only identifies existing service challenges but also anticipates potential issues. Utilize these insights to effectively plan, design, test, and implement network modifications. Gain access to actionable information, enable programmatic control over your network, and work towards achieving zero-touch operations. Adapt seamlessly to fluctuations in size, volume, and operational pace. Effortlessly manage your operations across different technologies while leveraging both SaaS and hybrid workflows. Simplify the management of your IP and optical networks through a unified dashboard, ensuring optimal use of your network’s capacity and resources. This new approach bridges the divide between intent and execution for agile service delivery, now delivering even greater performance and reliability. Empower your organization to navigate the complexities of modern network demands with confidence and efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BGPmon No 

Integrations

BGPmon Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BMC Helix

Founded

2025

Country

United States

Website

www.helixops.ai/products/network-management.html

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/site/us/en/products/networking/software/crosswork-network-automation/index.html

Product Features

Network Automation

Compliance Monitoring No 
Configuration Backup No 
Configuration Changes No 
Network Orchestration No 
Performance Monitoring No 
Tool Access Control No 
Vulnerability Assessments No 

Product Features

Network Automation

Compliance Monitoring No 
Configuration Backup No 
Configuration Changes No 
Network Orchestration No 
Performance Monitoring No 
Tool Access Control No 
Vulnerability Assessments No 

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