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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

The BMC Helix Configuration Management Database (CMDB) enhances the workflow of your ecosystem by providing a comprehensive, business-centric reference point for your assets and services. You can maintain precise data and service models for a vast array of configuration items, encompassing both on-premises and cloud offerings. It enables efficient tracking and management of hardware, software, and cloud service configurations along with their interrelationships. Evaluate the effectiveness of your configuration management strategies or policies through established KPIs. With BMC Helix Discovery, BMC Helix Client Management, and various built-in connectors, the CMDB can be automatically populated and updated in just a few minutes. You can also leverage robust integration tools and a rich API set to import and federate data from various external sources. Furthermore, it allows you to establish detailed role-based access controls for all items and attributes, ensuring that sensitive information is protected while still accessible to authorized users. This comprehensive approach ultimately leads to improved visibility and governance of your IT assets.

Description

Helix proactively detects and resolves Windows issues before they can disrupt your backups, offering reduced management requirements while enhancing resilience. IT departments often face the burden of constant monitoring, identifying, and addressing issues that threaten backup integrity, which can hinder progress on other important initiatives. Unitrends Helix is designed to alleviate these challenges by acting as an additional set of eyes and ears for IT teams. With no management overhead, it simply needs to be deployed to start automatically monitoring for potential problems. It ensures that appliances are kept current and addresses complications arising from VSS services and third-party VSS providers that could jeopardize backups. Helix is built to adapt swiftly, learning to handle more use cases and common troubleshooting scenarios thanks to Unitrends' extensive experience over the past 30 years. Furthermore, Helix operates as a SaaS solution, seamlessly communicating with both on-premises and cloud environments safeguarded by Unitrends backup appliances, ultimately providing a comprehensive safety net for data protection. As technology evolves, Helix will continue to improve, ensuring that your backup processes remain resilient and efficient.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
BMC AMI Ops Yes 
BMC Helix Discovery Yes 
BMC Helix Operations Management Yes 
Claroty Yes 
CyCognito Yes 
EcholoN Yes 
Faddom Yes 
Microsoft 365 No 
Microsoft Azure No 
Microsoft Hyper-V No 
Microsoft Office 2021 No 
VMware Cloud No 
Xurrent Yes 
netTerrain DCIM Yes 

Integrations

Amazon Web Services (AWS) Yes 
BMC AMI Ops No 
BMC Helix Discovery No 
BMC Helix Operations Management No 
Claroty No 
CyCognito No 
EcholoN No 
Faddom No 
Microsoft 365 Yes 
Microsoft Azure Yes 
Microsoft Hyper-V Yes 
Microsoft Office 2021 Yes 
VMware Cloud Yes 
Xurrent No 
netTerrain DCIM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BMC Helix

Founded

2025

Country

United States

Website

www.helixops.ai/products/bmc-helix-cmdb.html

Vendor Details

Company Name

Unitrends

Country

United States

Website

www.unitrends.com/products/unitrends-helix

Product Features

CMDB

Change Management Yes 
Configuration Management Yes 
Data Visualization Yes 
Device Auto Discovery No 
IT Asset Management No 
Impact Management No 
License Management No 
Performance Management Yes 
Relationship Mapping No 

Product Features

Data Center Backup

Continuous Data Protection No 
Deduplication No 
Encryption No 
File Archival No 
File Compression No 
Platform Agnostic No 
Regular Snapshots No 
Reporting / Analytics No 

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