Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BMC Helix Business Workflows offers engaging omni-channel experiences that streamline the delivery of business services. This advanced case management solution is specifically designed for various lines of business, such as HR and facilities, enabling a scalable, managed, and automated approach. Serving as an intelligent service management platform, BMC Helix Business Workflows empowers leaders to oversee, automate, and expand service delivery for enhanced operational efficiency. By reshaping the interaction, management, innovation, and scalability of services across the entire organization, the platform allows employees to develop the workflows necessary for their independence and adaptability. This tailored experience for employees not only boosts engagement and productivity but also transforms the dynamic between business and IT, guiding the organization towards becoming a cognitive enterprise. Ultimately, BMC Helix Business Workflows represents a pivotal shift in how services are conceived and executed within modern businesses.
Description
Helix proactively detects and resolves Windows issues before they can disrupt your backups, offering reduced management requirements while enhancing resilience. IT departments often face the burden of constant monitoring, identifying, and addressing issues that threaten backup integrity, which can hinder progress on other important initiatives. Unitrends Helix is designed to alleviate these challenges by acting as an additional set of eyes and ears for IT teams. With no management overhead, it simply needs to be deployed to start automatically monitoring for potential problems. It ensures that appliances are kept current and addresses complications arising from VSS services and third-party VSS providers that could jeopardize backups. Helix is built to adapt swiftly, learning to handle more use cases and common troubleshooting scenarios thanks to Unitrends' extensive experience over the past 30 years. Furthermore, Helix operates as a SaaS solution, seamlessly communicating with both on-premises and cloud environments safeguarded by Unitrends backup appliances, ultimately providing a comprehensive safety net for data protection. As technology evolves, Helix will continue to improve, ensuring that your backup processes remain resilient and efficient.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Axonius
Yes
BMC Helix Operations Management
Yes
BMC HelixGPT
Yes
BMC Middleware Management
Yes
Microsoft 365
No
Microsoft Azure
No
Microsoft Hyper-V
No
Microsoft Office 2021
No
Runbook Studio
Yes
Integrations
Amazon Web Services (AWS)
Yes
Axonius
No
BMC Helix Operations Management
No
BMC HelixGPT
No
BMC Middleware Management
No
Microsoft 365
Yes
Microsoft Azure
Yes
Microsoft Hyper-V
Yes
Microsoft Office 2021
Yes
Runbook Studio
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BMC Helix
Founded
2025
Country
United States
Website
www.helixops.ai/products/bmc-helix-business-workflows.html
Vendor Details
Company Name
Unitrends
Country
United States
Website
www.unitrends.com/products/unitrends-helix
Product Features
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No
Product Features
Data Center Backup
Continuous Data Protection
No
Deduplication
No
Encryption
No
File Archival
No
File Compression
No
Platform Agnostic
No
Regular Snapshots
No
Reporting / Analytics
No