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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BMC Helix Business Workflows offers engaging omni-channel experiences that streamline the delivery of business services. This advanced case management solution is specifically designed for various lines of business, such as HR and facilities, enabling a scalable, managed, and automated approach. Serving as an intelligent service management platform, BMC Helix Business Workflows empowers leaders to oversee, automate, and expand service delivery for enhanced operational efficiency. By reshaping the interaction, management, innovation, and scalability of services across the entire organization, the platform allows employees to develop the workflows necessary for their independence and adaptability. This tailored experience for employees not only boosts engagement and productivity but also transforms the dynamic between business and IT, guiding the organization towards becoming a cognitive enterprise. Ultimately, BMC Helix Business Workflows represents a pivotal shift in how services are conceived and executed within modern businesses.

Description

BMC Helix iPaaS, an advanced integration platform as a service powered by Jitterbit, facilitates a wide array of integrations between BMC products and third-party applications and data sources. The platform is equipped with features such as an intuitive user interface, graphical mapping tools, transformation capabilities, routing functionalities, orchestration, and operational monitoring and management, among others. This integration solution, backed by our collaboration with Jitterbit—an acknowledged leader in the iPaaS industry—is specifically crafted to assist organizations in connecting BMC Helix products to various prominent external solutions and sources. Organizations can take advantage of the extensive collection of out-of-the-box connectors, which significantly simplifies and accelerates the integration process across SaaS and cloud applications, ultimately leading to quicker realization of benefits and increased efficiency in integration initiatives. Additionally, the BMC Helix iPaaS supports the large-scale ingestion of events and metrics, making it ideal for AIOps applications, thereby enhancing operational capabilities for businesses. This comprehensive approach not only streamlines integrations but also empowers enterprises to adapt swiftly to changing technological landscapes.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axonius Yes 
BMC Helix Operations Management Yes 
BMC HelixGPT Yes 
BMC Middleware Management Yes 
Jira No 
Runbook Studio Yes 
Salesforce No 
ServiceNow No 

Integrations

Axonius No 
BMC Helix Operations Management No 
BMC HelixGPT No 
BMC Middleware Management No 
Jira Yes 
Runbook Studio No 
Salesforce Yes 
ServiceNow Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BMC Helix

Founded

2025

Country

United States

Website

www.helixops.ai/products/bmc-helix-business-workflows.html

Vendor Details

Company Name

BMC Helix

Founded

2025

Country

United States

Website

helixops.ai

Product Features

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

Product Features

iPaaS

AI / Machine Learning No 
Cloud Data Integration No 
Dashboard No 
Data Quality Control No 
Data Security No 
Drag & Drop No 
Embedded iPaaS No 
Integration Management No 
Pre-Built Connectors No 
White Label No 
Workflow Management No 

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