Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BMC Helix Automation Console delivers a modern approach to vulnerability remediation by combining advanced analytics, automated patching, and continuous compliance into one platform. It aggregates outputs from multiple vulnerability scanners and transforms them into clear, actionable intelligence. The system maps each vulnerability to servers, patches, and affected business services, enabling teams to prioritize resolutions that reduce the greatest risk. Automated workflows quickly remediate misconfigurations, missing patches, and high-impact exposures without manual intervention. Real-time visibility allows security and operations teams to track remediation progress, eliminate noise, and identify previously hidden blind spots. Compliance automation ensures alignment with standards like SOX, HIPAA, PCI, and CISA while simplifying audit preparation. With state-of-the-art patching and guided workflows, organizations reduce risk faster and with fewer resources. Ultimately, BMC Helix Automation Console empowers enterprises to maintain a resilient security posture while keeping operations running smoothly.
Description
BMC HelixGPT is a next-generation AI engine that infuses generative and agentic intelligence directly into ITSM and ITOM workflows. It deploys a coordinated fleet of autonomous AI agents capable of answering questions, executing tasks, guiding users, and supporting service professionals across the entire incident and request lifecycle. The platform automatically identifies vulnerabilities, predicts change risks, and clusters incoming incidents to detect major issues early. Intelligent conversation models provide referenced, summarized answers that improve self-service adoption and reduce ticket volume. IT and business teams can build custom AI agents without complexity, creating tailored automation for their specific processes. HelixGPT operates with flexible deployment options—cloud or on-premises—and integrates seamlessly with leading LLM providers. By automating repetitive work and optimizing decision-making, it helps IT teams focus on higher-impact initiatives. Organizations adopting HelixGPT see higher productivity, lower operational costs, and significantly improved user satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon EC2
Yes
Amazon Web Services (AWS)
Yes
BMC Helix Business Workflows
No
BMC Helix Digital Workplace
No
BMC Helix Operations Management
No
Docker
Yes
Google Cloud Platform
Yes
Kubernetes
Yes
Microsoft Azure
Yes
Microsoft Teams
No
Integrations
Amazon EC2
No
Amazon Web Services (AWS)
No
BMC Helix Business Workflows
Yes
BMC Helix Digital Workplace
Yes
BMC Helix Operations Management
Yes
Docker
No
Google Cloud Platform
No
Kubernetes
No
Microsoft Azure
No
Microsoft Teams
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BMC Helix
Founded
2025
Country
United States
Website
www.helixops.ai/products/bmc-helix-automation-console.html
Vendor Details
Company Name
BMC Helix
Founded
2025
Country
United States
Website
www.helixops.ai/products/helixgpt.html
Product Features
Vulnerability Management
Asset Discovery
No
Asset Tagging
No
Network Scanning
No
Patch Management
No
Policy Management
No
Prioritization
No
Risk Management
No
Vulnerability Assessment
No
Web Scanning
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No