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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BMC AMI Ops is a mainframe AIOps and observability solution designed to help enterprises modernize operations, improve resilience, and reduce operational cost. The platform gives teams centralized visibility across mainframe systems, subsystems, applications, networks, storage, databases, batch workloads, and messaging environments. It helps operations teams detect issues earlier, reduce mean time to detect, avoid downtime, and maintain high service availability. BMC AMI Ops uses self-learning AI and machine learning models to continuously adapt to system behavior and improve anomaly detection accuracy. Embedded GenAI translates findings into context, impact, and guided remediation so teams can understand what happened and what to do next from inside the dashboard. The platform also supports OpenTelemetry-compliant streaming, allowing mainframe telemetry to connect with enterprise observability tools. BMC AMI Ops includes capabilities for CICS performance control, Db2 optimization, IMS visibility, MQ message management, Java workload monitoring, batch optimization, network visibility, storage oversight, and cost analytics. Automation features help reduce manual tasks, improve operational consistency, and lower CPU and MIPS consumption. By combining AI-driven monitoring, observability, automation, alert consolidation, and remediation guidance, BMC AMI Ops helps mainframe teams operate critical systems more efficiently and reliably.

Description

A centralized approach driven by AI and machine learning is designed to handle vast quantities of IT-related data sourced from various platforms. This approach enhances the responsiveness of multiple teams to outages and performance issues while ensuring seamless interaction with IT service management technologies. By employing AIOps, organizations can effectively address daily IT operational challenges on a large scale, utilizing a range of advanced techniques such as machine learning, network science, combinatorial optimization, and additional computational methods. AIOps equips enterprises to manage an extensive array of IT management tasks, which includes intelligent alerting, correlating alerts, escalating alerts, automating remediation, investigating root causes, and optimizing capacity. Implementing a structured framework enables the proactive refinement of processes, resources, personnel, information, and communication channels. Continuous oversight and optimization of operations are essential, allowing for 24/7 management of IT functions. Additionally, establishing effective processes helps minimize the disruptive noise that often accompanies incident occurrences, ultimately leading to a more streamlined IT environment. This comprehensive strategy can significantly enhance overall operational efficiency and reliability.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure DevOps Yes 
BMC Helix CMDB Yes 
Broadcom Mainframe Security Insights Platform Yes 
Cherwell HR Service Management Yes 
Cherwell Software Yes 
Citrix Analytics Yes 
Flexera One Yes 
IBM Db2 Yes 
IBM z/OS Yes 
Infraon Infinity No 
Io-Tahoe Yes 
JSON No 
Jira Yes 
Rocket PRO/JCL Yes 
SAP Cloud Platform Yes 
SimpliField Yes 

Integrations

Azure DevOps No 
BMC Helix CMDB No 
Broadcom Mainframe Security Insights Platform No 
Cherwell HR Service Management No 
Cherwell Software No 
Citrix Analytics No 
Flexera One No 
IBM Db2 No 
IBM z/OS No 
Infraon Infinity Yes 
Io-Tahoe No 
JSON Yes 
Jira No 
Rocket PRO/JCL No 
SAP Cloud Platform No 
SimpliField No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BMC Software

Founded

1980

Country

United States

Website

www.bmc.com/it-solutions/bmc-ami-ops.html

Vendor Details

Company Name

Infraon

Founded

2021

Country

United States

Website

infraon.io/infraon-aiops.html

Product Features

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

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