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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

BMC AMI Ops is a mainframe AIOps and observability solution designed to help enterprises modernize operations, improve resilience, and reduce operational cost. The platform gives teams centralized visibility across mainframe systems, subsystems, applications, networks, storage, databases, batch workloads, and messaging environments. It helps operations teams detect issues earlier, reduce mean time to detect, avoid downtime, and maintain high service availability. BMC AMI Ops uses self-learning AI and machine learning models to continuously adapt to system behavior and improve anomaly detection accuracy. Embedded GenAI translates findings into context, impact, and guided remediation so teams can understand what happened and what to do next from inside the dashboard. The platform also supports OpenTelemetry-compliant streaming, allowing mainframe telemetry to connect with enterprise observability tools. BMC AMI Ops includes capabilities for CICS performance control, Db2 optimization, IMS visibility, MQ message management, Java workload monitoring, batch optimization, network visibility, storage oversight, and cost analytics. Automation features help reduce manual tasks, improve operational consistency, and lower CPU and MIPS consumption. By combining AI-driven monitoring, observability, automation, alert consolidation, and remediation guidance, BMC AMI Ops helps mainframe teams operate critical systems more efficiently and reliably.

Description

The IBM® Z® Service Management Suite provides a centralized control point for managing various system elements effectively. It incorporates a range of AIOps features that are essential for overseeing both hardware and software resources within an IBM Systems environment. By utilizing policy-driven automation, organizations can achieve operational excellence, enhancing the uptime of IBM Z systems and IBM Parallel Sysplex® clusters while aligning with critical IT operational goals. Additionally, IBM Z OMEGAMON® facilitates comprehensive monitoring and observability, ensuring the Z platform's health through established best practices and expert guidance accessible via a unified service management interface. Watson AIOps enhances this by correlating monitoring events and leveraging analytics to assess the ramifications of IBM Z events in a hybrid cloud landscape. Furthermore, organizations can analyze IBM OMEGAMON metrics alongside leading AI platforms to gain deeper insights and improve anomaly detection capabilities, ultimately driving more efficient IT operations. This suite empowers businesses to stay ahead of potential issues and ensures optimal performance across their IBM systems.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure DevOps Yes 
BMC Helix CMDB Yes 
Broadcom Mainframe Security Insights Platform Yes 
Cherwell HR Service Management Yes 
Cherwell Software Yes 
Citrix Analytics Yes 
Flexera One Yes 
IBM Db2 Yes 
IBM Z No 
IBM z/OS Yes 
Io-Tahoe Yes 
Jira Yes 
Rocket PRO/JCL Yes 
SAP Cloud Platform Yes 
SimpliField Yes 

Integrations

Azure DevOps No 
BMC Helix CMDB No 
Broadcom Mainframe Security Insights Platform No 
Cherwell HR Service Management No 
Cherwell Software No 
Citrix Analytics No 
Flexera One No 
IBM Db2 No 
IBM Z Yes 
IBM z/OS No 
Io-Tahoe No 
Jira No 
Rocket PRO/JCL No 
SAP Cloud Platform No 
SimpliField No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Contact IBM for pricing details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BMC Software

Founded

1980

Country

United States

Website

www.bmc.com/it-solutions/bmc-ami-ops.html

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com

Product Features

Product Features

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

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