Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BMC AMI Ops is a mainframe AIOps and observability solution designed to help enterprises modernize operations, improve resilience, and reduce operational cost. The platform gives teams centralized visibility across mainframe systems, subsystems, applications, networks, storage, databases, batch workloads, and messaging environments. It helps operations teams detect issues earlier, reduce mean time to detect, avoid downtime, and maintain high service availability. BMC AMI Ops uses self-learning AI and machine learning models to continuously adapt to system behavior and improve anomaly detection accuracy. Embedded GenAI translates findings into context, impact, and guided remediation so teams can understand what happened and what to do next from inside the dashboard. The platform also supports OpenTelemetry-compliant streaming, allowing mainframe telemetry to connect with enterprise observability tools. BMC AMI Ops includes capabilities for CICS performance control, Db2 optimization, IMS visibility, MQ message management, Java workload monitoring, batch optimization, network visibility, storage oversight, and cost analytics. Automation features help reduce manual tasks, improve operational consistency, and lower CPU and MIPS consumption. By combining AI-driven monitoring, observability, automation, alert consolidation, and remediation guidance, BMC AMI Ops helps mainframe teams operate critical systems more efficiently and reliably.

Description

Improving business outcomes involves making it easier to spot and address high-priority incidents. The WatchTower Platform serves as a comprehensive observability tool that streamlines incident resolution specifically within mainframe environments by effectively integrating and correlating events, data flows, and metrics across various IT silos. It provides a cohesive and intuitive interface for operations teams, allowing them to optimize their workflows. Leveraging established AIOps solutions, WatchTower is adept at detecting potential problems at an early stage, which aids in proactive mitigation. Additionally, it utilizes OpenTelemetry to transmit mainframe data and insights to observability tools, allowing enterprise SREs to pinpoint bottlenecks and improve operational effectiveness. By enhancing alerts with relevant context, WatchTower eliminates the necessity for logging into multiple tools to gather essential information. Its workflows expedite the processes of problem identification, investigation, and incident resolution, while also simplifying the handover and escalation of issues. With such capabilities, WatchTower not only enhances incident management but also empowers teams to proactively maintain high service availability.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Azure DevOps Yes 
BMC Helix CMDB Yes 
Broadcom Mainframe Security Insights Platform Yes 
Cherwell HR Service Management Yes 
Cherwell Software Yes 
Citrix Analytics Yes 
Flexera One Yes 
IBM Db2 Yes 
IBM z/OS Yes 
Io-Tahoe Yes 
Jira Yes 
OpenTelemetry No 
Rocket PRO/JCL Yes 
SAP Cloud Platform Yes 
SYSVIEW Performance Management No 
SimpliField Yes 

Integrations

Azure DevOps No 
BMC Helix CMDB No 
Broadcom Mainframe Security Insights Platform No 
Cherwell HR Service Management No 
Cherwell Software No 
Citrix Analytics No 
Flexera One No 
IBM Db2 No 
IBM z/OS No 
Io-Tahoe No 
Jira No 
OpenTelemetry Yes 
Rocket PRO/JCL No 
SAP Cloud Platform No 
SYSVIEW Performance Management Yes 
SimpliField No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BMC Software

Founded

1980

Country

United States

Website

www.bmc.com/it-solutions/bmc-ami-ops.html

Vendor Details

Company Name

Broadcom

Country

United States

Website

www.broadcom.com/products/mainframe/watchtower-observability

Product Features

Alternatives

Alternatives

OpsWorker Reviews

OpsWorker

OpsWorker AI
Riverbed IQ Reviews

Riverbed IQ

Riverbed