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Description
BILT is an innovative customer experience platform that delivers comprehensive 3D interactive instructions featuring voice, text, and animated support for a wide variety of products from numerous brands. Through its advanced 3D interactive Intelligent Instructions, users can confidently assemble, install, set up, maintain, train, and repair products with significantly reduced guesswork. The process starts with an overview of the product, detailing the number of individuals required, estimated time, total steps involved, necessary tools, and included parts. Users are empowered to navigate through guided steps, listen to audio instructions, read textual guidance, replay specific steps instantly, tap on any component for additional details, and manipulate 3D images by zooming or rotating to view the product from multiple perspectives. Additionally, BILT enhances the efficiency of brands and service teams by enabling customers to maintain and repair products more rapidly, thereby mitigating risks, lowering service expenses, decreasing warranty claims, and elevating the overall setup experience. By offering such detailed and interactive support, BILT not only improves customer satisfaction but also fosters brand loyalty through enhanced service experiences.
Description
The solution for digital work instructions aims to bridge the gap between your workforce and the information system. It enables the creation, utilization, and analysis of your Digital Work Instructions in a visually engaging, interconnected, and intelligent manner. These work instructions and standard operating procedures become interactive and visually appealing, ensuring a seamless evolution over time. Enhance comprehension by incorporating images and videos, while guaranteeing that operators and technicians can only access the most current versions. Users can retrieve all work instructions via smartphones or tablets, whether online or offline. Additionally, you can integrate digital field-data collection forms directly into your work instructions, facilitating thorough analysis and fostering continuous improvement. The process allows for submission of work instructions for necessary review and approval, and sharing is restricted to relevant individuals or groups. You can also translate and disseminate your content in over 100 languages, making it accessible to a diverse audience. As a result, this solution not only enhances clarity but also streamlines operations across various teams.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Atos OneCloud
No
IBM Cloud
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BILT
Founded
2015
Country
United States
Website
biltapp.com
Vendor Details
Company Name
Picomto
Founded
2013
Country
France
Website
www.picomto.com/en/
Product Features
Work Instructions
Branding & Style Sheets
No
Content Management System
No
Drag and Drop
No
Dynamic Tags
No
Employee Feedback
No
Guide Approval Workflows
No
Media Editor
No
Multi-Brand Publishing
No
Rich Text Editor
No
SSO (SAML)
No
Translations
No
User Management
No
Version Control
No
Product Features
Work Instructions
Branding & Style Sheets
No
Content Management System
No
Drag and Drop
No
Dynamic Tags
No
Employee Feedback
No
Guide Approval Workflows
No
Media Editor
No
Multi-Brand Publishing
No
Rich Text Editor
No
SSO (SAML)
No
Translations
No
User Management
No
Version Control
No
