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Description
BILT is an innovative customer experience platform that delivers comprehensive 3D interactive instructions featuring voice, text, and animated support for a wide variety of products from numerous brands. Through its advanced 3D interactive Intelligent Instructions, users can confidently assemble, install, set up, maintain, train, and repair products with significantly reduced guesswork. The process starts with an overview of the product, detailing the number of individuals required, estimated time, total steps involved, necessary tools, and included parts. Users are empowered to navigate through guided steps, listen to audio instructions, read textual guidance, replay specific steps instantly, tap on any component for additional details, and manipulate 3D images by zooming or rotating to view the product from multiple perspectives. Additionally, BILT enhances the efficiency of brands and service teams by enabling customers to maintain and repair products more rapidly, thereby mitigating risks, lowering service expenses, decreasing warranty claims, and elevating the overall setup experience. By offering such detailed and interactive support, BILT not only improves customer satisfaction but also fosters brand loyalty through enhanced service experiences.
Description
Transform intricate repair tasks into clear, step-by-step instructions that enable technicians to perform quicker and safer repairs with ease. NextStep Repair serves as an interactive maintenance resource crafted by highly skilled ASE, OE, and JPRO-certified professionals. Regularly updated coverage ensures that you are equipped with the latest information, eliminating the need for costly manual updates or new purchases. The nature of truck repair can pose dangers; therefore, enhancing safety and reducing shop liability is crucial, and following comprehensive safety and cautionary guidelines is essential. The straightforward and detailed repair instructions make it feel as though a seasoned mechanic is always present in your workshop, assisting technicians of varying expertise in completing vehicle repairs more efficiently. Additionally, it addresses issues that diagnostic tools may overlook, allowing technicians to swiftly tackle symptom-based problems that even experienced mechanics find challenging. With NextStep Repair, the uncertainty of repair processes is eliminated, enabling technicians to expedite the turnover of service bays and return trucks to the road promptly. This innovative approach not only boosts productivity but also fosters a culture of continuous learning and improvement in repair practices.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BILT
Founded
2015
Country
United States
Website
biltapp.com
Vendor Details
Company Name
Noregon Systems
Founded
1993
Country
United States
Website
www.noregon.com/nextstep-repair/
Product Features
Work Instructions
Branding & Style Sheets
No
Content Management System
No
Drag and Drop
No
Dynamic Tags
No
Employee Feedback
No
Guide Approval Workflows
No
Media Editor
No
Multi-Brand Publishing
No
Rich Text Editor
No
SSO (SAML)
No
Translations
No
User Management
No
Version Control
No
