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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BILDX Sales Technology, driven by Further, provides an extensive range of services that includes BILDX Live, BILDX Lead Nurture, and the BILDX High Touch Inbound Contact Center. These offerings collaborate seamlessly, with our Senior Housing Advisors expertly overseeing new digital and third-party leads while also managing incoming phone calls in real time, serving as a unified contact hub. As collaborators with BILDX, our team blends effortlessly with yours, ensuring that each interaction transcends mere transactions and enhances the overall experience of the inquiry process for your clients. This integrated approach not only streamlines communication but also fosters stronger relationships with potential customers.

Description

Utilizing cross-channel technologies allows for a comprehensive understanding and modeling of customer journeys that transition between a website and a call center. It is essential to generate enthusiastic leads for the call center without undermining existing efforts. By qualifying leads directly on the website, you can enhance the sales conversion rates within the call center. Additionally, it is crucial to bolster your online sales funnel while strategically targeting promotions that appear on-site. The data gathered will serve to refine your sales and marketing funnels specifically for incoming calls. Our commitment to your long-term success distinguishes bmetric, as we guide you through every phase from implementation to execution and optimization. We aim to manage and reduce the volume of inbound calls while simultaneously improving the customer experience. By tracing the origin of inbound calls online, we can gain valuable insights into call volumes. Established in 2012, bmetric began with the intent of offering a straightforward yet intelligent call-tracking technology designed to connect online journey data with inbound phone interactions. Over the years, call-tracking has evolved into an essential tool for marketing, sales, and support teams, proving its importance in today's digital landscape. In this way, businesses can ensure that every customer interaction is optimized for the best possible outcome.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Bild & Co

Founded

1999

Country

United States

Website

www.bildandco.com/bildx

Vendor Details

Company Name

Bmetric

Country

Denmark

Website

bmetric.com

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management No 
Work Order Management No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content Yes 

Sales Engagement

CRM Integration No 
Call Scripts / Call Steps No 
Email Sequences No 
Email Tracking / Automation No 
Lead Management No 
Reporting / Analytics No 
Sales / Voice Dialer No 
Sales Automation No 
Search No 
Task Management No 
Templates No 
Workflow Management No 

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